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Chapter and Conference Paper
Correction to: Human Work Interaction Design
Due to an oversight, the originally published front matter had the erroneous affiliation for a volume editor. This has been corrected in the revised version.
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Chapter and Conference Paper
Drop** a Bomb or Providing a Gentle Loving Touch? Towards a Relation Artefact Theory of Pilot Implementation
This position paper is about socio-technical interventions in pilot implementation contexts. It argues that human work interaction design provides massive push towards such interventions. It does so through th...
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Chapter and Conference Paper
Pilot Implementation: Organizational Alignment When Implementing an IT-System
Pilot implementation can be seen as a socio-technical design approach. This paper presents a design case that focused on the optimal implementation and organizational change process when a new IT system is to ...
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Chapter and Conference Paper
Co-design Workshops as a Step Towards Pilot Implementation for Complex Workplaces
This study has investigated how a complex multi-level organisation like a London-based airport can benefit from participatory design workshops using ecological interface design tools (i.e., Abstraction Hierarc...
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Chapter and Conference Paper
“Organized UX Professionalism” – An Empirical Study and Conceptual Tool for Scrutinizing UX Work of the Future
This paper proposes the notion of ‘Organized User Experience (UX) Professionalism’ to describe the nature of the UX work in organizations and support the development of the UX profession. The conceptual model ...
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Chapter and Conference Paper
Co-designing Prototypes for User Experience and Engagement in Automation
Here we present a case study to explore the implications of the co-design of future autonomous technologies for user experience (UX) and engagement. Given the high demand for automation in daily life and workp...
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Chapter and Conference Paper
Drifting Towards a New HCI Field: A Review of 10 Years of HWID Research
Over the last decade, empirical relationships between work domain an...
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Chapter and Conference Paper
Research on Cross-cultural Participatory Design by Design Teams Based on Chinese Cultural Background
With the acceleration of globalization, the acculturation issue of design is becoming an emerging challenge. At the same time, as one of the several design patterns in service design, which is becoming a mains...
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Chapter and Conference Paper
User Experience in an Automated World
The aim of this panel is to raise awareness and to foster discussions around the notions of Automation and User Experience and their interplay in the design, development, evaluation and deployment of interacti...
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Chapter and Conference Paper
User Experiences and Wellbeing at Work
As digitalization pervades diverse types of workplaces, an increasing part of employees’ work is with interactive technologies. Therefore, user experience of the technologies at work has an important influence...
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Chapter and Conference Paper
Theorizing About Socio-Technical Approaches to HCI
In this paper, we theorize about Socio-Technical approaches to HCI. The Socio-Technical tradition indicates that looking at design only or mainly from a technical design side is insufficient to design systems...
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Chapter and Conference Paper
Socio-Technical HCI for Ethical Value Exchange: Lessons from India
Ethical value exchange is moving to the forefront of the global challenges that HCI will have to address in the coming years. We argue that applying a context-sensitive, socio-technical approach to HCI can he...
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Chapter and Conference Paper
Unraveling the Influence of the Interplay Between Mobile Phones’ and Users’ Awareness on the User Experience (UX) of Using Mobile Phones
The influence of the interplay between mobile phones’ and users’ awareness on User Experience (UX) of using mobile phone remains unclear. To fill that gap, a one-week logging study with 32 participants and a ...
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Chapter and Conference Paper
Socio-technical HCI for Ethical Value Exchange
Ensuring ethical value exchange is moving to the forefront of the global challenges that HCI will have to address in the coming years. In this position paper, we argue that applying a context-sensitive, socio...
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Chapter and Conference Paper
Re-figuring Gilbert the Drone
In the paper we offer a story of re-figuring a consumer drone as a way of “living with monsters”. If drones are “monstrous”, what potentials might lie in re-framing them as more benign, civic, or even perhaps enc...
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Chapter and Conference Paper
UX Professionals’ Definitions of Usability and UX – A Comparison Between Turkey, Finland, Denmark, France and Malaysia
This paper examines the views of user experience (UX) professionals on the definitions of usability and UX, and compares the findings between countries and within different socio-cultural groups. A mixed-metho...
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Chapter and Conference Paper
Culturally Informed Notions of Mobile Context Awareness - Lessons Learned from User-Centred Exploration of Concepts of Context and Context Awareness
Mobile context awareness is an elusive concept within extant literature on human-computer interaction. Despite extensive research into context awareness, past studies have accentuated the architectural aspect...
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Chapter and Conference Paper
Learning HCI Across Institutions, Disciplines and Countries: A Field Study of Cognitive Styles in Analytical and Creative Tasks
Human-computer interaction (HCI) is increasingly becoming a subject taught in universities around the world. However, little is known of the interactions of the HCI curriculum with students in different types...
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Chapter and Conference Paper
Context-Awareness and Mobile HCI: Implications, Challenges and Opportunities
Context-awareness endows mobile devices and services with the capability of interacting with users in an efficient, intelligent, natural and smart fashion. Consequently, context-awareness makes a significant ...
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Chapter and Conference Paper
Design, Innovation and Respect in the Global South
The aim of this panel is to facilitate a discussion on the practice of interaction design in the Global South in the context of current global discourses on development, as particularly evidenced in the United...