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  1. Chapter and Conference Paper

    The Role of Mass Media and Marketing Communication in Consumer Ethnocentrism: A Study from the Russian Market

    Consumer ethnocentrism is a potential barrier to international trade. Although this concept has been investigated over many decades in the U.S. market, there is a scarce research addressing ethnocentrism in tr...

    Marina Puzakova, Hyok** Kwak in Proceedings of the 2009 Academy of Marketi… (2015)

  2. Chapter and Conference Paper

    Brand Authenticity: The Role of Stability and Rarity

    This research focuses on understanding brand authenticity. Based on two qualitative studies and previous research in authenticity, two key antecedents are identified, stability and rarity, each of which are pr...

    Julie Anna Guidry, George M. Zinkhan in Proceedings of the 2008 Academy of Marketi… (2015)

  3. No Access

    Chapter and Conference Paper

    Field and Laboratory Experiments in Retailing and Marketing Research

    In-store field experiments and laboratory experiments have been frequently used in retailing and marketing research. This paper reviews the relative benefits and liabilities associated with field and laborator...

    George M. Zinkhan, Sarah Gardial in Proceedings of the 1990 Academy of Marketi… (2015)

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    Chapter and Conference Paper

    Managing Interactive Communications with Customers: The Effects of Social Presence Cues, Personalization, the Speed of Feedback and Situation

    Utilizing online communication channels is important for firms as they strive to manage customer relationships. Using media richness theory, we examine the factors of effective communication that are related t...

    Ji Hee Song, Candice R. Hollenbeck in Proceedings of the 2007 Academy of Marketi… (2015)

  5. Chapter and Conference Paper

    Determinants Of Online Patronage Behavior In A Retail Setting

    The Internet provides an alternative method for reaching retail consumers, and E-tailing is attracting considerable attention from practitioners and scholars. The present study aims to develop a better underst...

    Yue Pan, George M. Zinkhan in Proceedings of the 2002 Academy of Marketi… (2015)

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    Chapter and Conference Paper

    Astrology: Its Influence on Consumers’ Buying Patterns and Consumers’ Evaluations of Products and Services

    The impact of astrological signs on personality traits has often been investigated in the area of psychology. Every person is born into a specific astrological sign (e.g., Aquarius, Taurus). However, the effec...

    Hyok** Kwak, Anupam Jaju, George M. Zinkhan in Proceedings of the 2000 Academy of Marketi… (2015)

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    Chapter and Conference Paper

    Using Consumer Stories as a Pedagogical Tool

    Cultural influences play an important role in explaining differences between consumer behavior patterns across countries. These differences may, in tum, determine the success or failure of a product or service...

    Margy P. Conchar, George M. Zinkhan in Proceedings of the 1999 Academy of Marketi… (2015)

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    Chapter and Conference Paper

    On Defining and Measuring Store Image

    We review the concept of store image and question whether researchers consistently define and measure this important retailing construct. We pose three questions that researchers must answer before they can un...

    Lisa Villanova, George M. Zinkhan in Proceedings of the 1990 Academy of Marketi… (2015)

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    Chapter and Conference Paper

    Defining and Measuring Company Image

    Some terms are so basic to a discipline that it is difficult to define them using only other terminology from within a discipline. The concept of corporate image is one such foundational term. The purpose of t...

    Madeline Johnson, George M. Zinkhan in Proceedings of the 1990 Academy of Marketi… (2015)

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    Article

    Do empirical studies address the objectives of the nutrition labeling and education act: a review and synthesis relevant for marketing academicians

    Academic research presents an important information source that consumers, firms, and public policy makers use for decision making. This paper reviews and synthesizes the literature in marketing journals to ex...

    George M. Zinkhan, Cara Peters in International Review on Public and Nonprof… (2008)

  11. No Access

    Article

    Nonresponse and generalizability in academic research

    Generalizability of results is an important issue in academic research. We have attempted to identify some of the major issues related to this topic and to propose consequent guidelines for research practices....

    Edward Blair, George M. Zinkhan in Journal of the Academy of Marketing Science (2006)

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    Article

    Enhancing marketing theory in academic research

    It may be easier to describe “what not to do” than it is to describe “what to do” when writing a conceptual or theoretical article. In this sense, the five “wrong way” signs may be of limited value. Nonetheles...

    David W. Stewart, George M. Zinkhan in Journal of the Academy of Marketing Science (2006)

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    Article

    Research traditions and patterns in marketing scholarship

    In the past 40 years, marketing scholarship has made tremendous advances. Our methods are diverse and relatively sophisticated. As a brief perusal of any marketing textbook (or journal) indicates, we have deve...

    George M. Zinkhan in Journal of the Academy of Marketing Science (2006)

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    Article

    Market valuation models of the effect of advertising and promotional spending: A review and meta-analysis

    A narrative review is presented, within the organizing framework of a meta-analysis, of econometric models reported in the business literature that estimate the effect of advertising and promotional spending o...

    Margy P. Conchar, Melvin R. Crask in Journal of the Academy of Marketing Science (2005)

  15. No Access

    Article

    Scientific status and knowledge use: Two perspectives

    In summary, it is important, from time to time, to step back and consider the publication process, as it exists in marketing and as it operates forJAMS. As part of this consideration, the issue of journal quality...

    George M. Zinkhan in Journal of the Academy of Marketing Science (2005)

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    Article

    The Process of Consumer Reactions to Possession Threats and Losses in a Natural Disaster

    This paper examines involuntary possession disposition associated with a natural disaster. Results of a naturalistic investigation involving group and depth interviews with wildfire survivors are consistent wi...

    Denise E. DeLorme, George M. Zinkhan, Scott C. Hagen in Marketing Letters (2004)

  17. No Access

    Article

    Accessing academic research through an e-database: Issues of journal quality and knowledge use

    George M. Zinkhan in Journal of the Academy of Marketing Science (2004)

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    Article

    An integrated framework for the conceptualization of consumers’ perceived-risk processing

    Research on risk is built on a complex array of diverse and sometimes inconsistent definitions, constructs, models, and outcomes. This study examines various literatures to formulate an integrated framework fo...

    Margy P. Conchar, George M. Zinkhan in Journal of the Academy of Marketing Science (2004)

  19. No Access

    Article

    A look to the future ofJAMS: Three years out, thirty years out...

    I want to take this opportunity to thank all of those in the academy who have encouraged me and mentored me throughout my career.

    George M. Zinkhan in Journal of the Academy of Marketing Science (2003)

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    Article

    U-commerce: Expanding the universe of marketing

    This article introduces several new concepts that lay the conceptual foundation for thinking about next-generation marketing based on ubiquitous networks. U-commerce, orÜber-commerce, is predicated on the charact...

    Richard T. Watson, Leyland F. Pitt in Journal of the Academy of Marketing Science (2002)

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