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Chapter and Conference Paper
Auto-Tracking Controversial Topics in Social-Media-Based Customer Dialog: A Case Study on Starbucks
This study proposed and validated a topic modeling-based approach for auto-tracking customer dialog on social media, using Starbucks as a case study because of its pioneering social media practice in service i...
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Article
Interleukin-33 promotes Th2 immune responses in infected mice with Schistosoma japonicum
IL-33, a new member of the IL-1 cytokine family, is associated with many infectious diseases. IL-33 not only is crucial for induction of Th2 polarized responses, but also is involved in induction of inflammati...
