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Cyberfraud, usage intention, and cybersecurity awareness among e-banking users in India: an integrated model approach
Cyberfraud knows no boundaries and increases with the emergence of technology adoption. The remarkable rise of cybercrime and its catastrophic...
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Augmented reality and customer engagement in the context of e-banking
The purpose of this study is to examine the impact of augmented reality on customer engagement and the influence of customer engagement on the...
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The antecedents of customers’ attitude and behavioral intention of using e-banking: the moderating roles of social influence and customers’ traits
This study examines the four antecedents of customers’ attitudes and two moderating effects of social influence and customers’ traits on the effects...
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Negative emotions and consumer behavioural intention to adopt emerging e-banking technology
Successful implementation of e-banking technology depends on how consumers perceive the technology and how likely they are to adopt it. Although...
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Impact of E-service quality on customer satisfaction: a study of internet banking for general and maritime services in Nigeria
Despite the increased availability and accessibility of the internet, many bank clients continue to queue in the bank. This enigma necessitates...
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Adoption and perception of banking customers towards green mode of banking: a demonstration of structural equation modelling
Banks are develo** services in response to consumer demand for environmentally friendly options. The trend towards green banking is picking up...
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E-Banking
Banks were badly affected by the technology disruption and the impact was seen on their profit and loss accounts. Some of the banks did take over the...
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Technology acceptance model and customer engagement: mediating role of customer satisfaction
The primary aim of this study is to examine the influence of the technological acceptance model on customer engagement. An additional aim of this...
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Consumers’ Current State Preferences for Internet Banking Services: The Case of the Kurdistan Region of Iraq's Private Banks
Technological changes have affected the performance of banking services in the modern World. Banks therefore ought to develop and bring in new...
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Adoption of electronic banking services in India: an extension of UTAUT2 model
Indian banks have paid sufficient attention to recent innovations in banking services delivery such as e-banking, mobile banking, mobile payment,...
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Fintech and Banking Reform: A Perspective from China
China’s banking sector undergoes a fintech-driven transformation using technologies like big data, cloud computing, AI, and blockchain. This shift...
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The Deutsche Bundesbank
The task of banking supervision is shared by the Federal Financial Supervisory Authority (BaFin) and the Deutsche Bundesbank. The Bundesbank has the...
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E–H
To regulate →electronic money, the European Commission adopted the second e-money directive 2009/110/EC in 2009, which was incorporated into the...
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Examining emotions linked to live chat services: The role of e-service quality and impact on word of mouth
The purpose of this article is twofold: (1) to investigate the emotions experienced by banking customers when using live chat services and their...
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Place or Accesses in Banking 5.0
This chapter analyzes banking 5.0 from the point of view of distribution processes and accesses. The initial analysis is general. Then the chapter...
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Persons in Banking 5.0
This chapter deals with persons. It goes into the details of the new e-competencies or new profiles and of education 5.0. The chapter analyzes in...
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Determinants of Trust, Security, Privacy and Risk Factors in Embracing Online Banking
Online banking is nerve center of a nation which helps to achieve the objectives of a country. Banks provide E-banking services to the customer...
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A Case of Temporary (Extended) “Hard Quotas”: Gender Diversity in Italian Banks
The chapter analyses gender diversity in Italian banks starting from the regulatory framework, first by looking at the Golfo-Mosca Law, which was...
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Introduction to FinTech and Importance Objects
This chapter examines a thorough overview of FinTech and its significance in one’s day-to-day life. FinTech has revolutionized modern businesses by...
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Risk-taking and systemic banking crisis in Africa: do regulatory policy framework provide new insight in threshold models?
This study examines how regulatory policy impacts the complex relationship between bank risk-taking and the predicted probability of a systemic...
