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Incivility Among Employees as the Driver of Customer Unethical Behavior and Customer Citizenship Behavior: The Role of Customers’ Perceived Ethicality: An Abstract
In the workplace, employees encounter incivility on a regular basis (Pearson and Porath 2005). The prevalence of incivility among employees increases...
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Exploring ethical consumer behavior: a comprehensive study using the ethically minded consumer behavior-scale (EMCB) among adult consumers
This research assesses how adult consumers perceive and behave concerning ethical practices, aiming to comprehend the obstacles that hinder ethical...
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The effect of social proximity, attribution, and guilt on accepting dysfunctional customer behavior
This study examines how construal levels affect the acceptability of dysfunctional customer behavior following service failure in restaurants. Across...
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The Ethical Behavior of the Telecommunication Companies in Morocco
Business ethics is an increasingly important theme in management research. The objective of this research is to identify the main factors that...
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Unethical Supply Chains Delaying Recovery: Analyzing Pre and Mid COVID-19 Conditions
Entire industries have been negatively impacted by the COVID-19 crisis. As a result, global supply chains, along with their collaborators, have been...
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Acting on impulse: the role of emotion, gender identity and immersion in driving impulse behavior
Virtual reality (VR), and the profound immersive experiences it generates, has the potential to revolutionize the digital retail landscape, providing...
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Doing good for organization but feeling bad: when and how narcissistic employees get prone to shame and guilt
As competition for gaining high-profit margins and survival among organizations (in the situation caused by COVID-19) grows, the number of business...
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Socially conscious consumer behavior: the role of ethical self-identity and priming
This research examines the roles that dispositional ethical self-identity (ESI) and situational priming play in socially conscious consumption...
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Ethics in Organizational Network Performance: Lessons from Organized Crime and Organizational Wrongdoing
This chapter builds the argument for the need of evaluating the performance of organizational networks from a business ethics perspective. Network...
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Why does counterproductive work behavior lead to pro-social rule breaking? The roles of impression management motives and leader-liking
Many studies focus on the factors that facilitate or inhibit counterproductive work behavior, but pay less attention to the actors’ behavioral...
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Indian voters’ attitude and behavior toward a political brand for producing green products: a mediation model
This study explores the attitude–behavior relationship among voters for political party brands that use a sustainable or green marketing approach. A...
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Determinant factors on ethical behavior of firms: evidence from a cross-country survey
The purpose of this paper is to explore the impact of macro-level factors such as governance, business education, control of corruption, political,...
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Consumer behavior from the lens of Bottom of the Pyramid: literature review and future agenda
Bottom of the pyramid (BOP) consumers differs in marketplace behavior owing to their socio-economic and long exposure to poverty. The purpose of this...
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Frontline resilience in the retail realm: the role of moral disengagement in understanding employee behavior in the post-pandemic uncertainties
In the wake of the pandemic, retail services—especially vulnerable to ethical dilemmas due to heightened market instability—demand a deeper...
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Privacy concerns in social media UGC communities: Understanding user behavior sentiments in complex networks
In a digital ecosystem where large amounts of data related to user actions are generated every day, important concerns have emerged about the...
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Unethical Leadership of David Produced Ineffective Followership of Joab
The primary purpose of this chapter was to examine both the unethical leadership of King David in his sin with Bathsheba and the response of...
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Does Positive Social Exchange Relationship Always Motivate Ethical Acts?
Rooted in Social Exchange Theory, which assumes that the positive exchange relationship with the employee incurs positive results for the...
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The correlation between honesty-humility and attitude toward counterfeit luxury
This research focuses on the relation between Honesty-Humility and attitude toward counterfeit luxury. Honesty-Humility is defined as the tendency to...
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Consumer Paradox: A Manifestation of Self-Concept in Activism in Response to Supply Chain Practices
The effects of unethical and non-socially responsible organizational practices across supply chains have been hyper-normalized. For instance, the...