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Steven I. Davis
Business and Management
Business Finance
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Book
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Chapter
Lessons from the Past: Two Turbulent Decades
A comparison of the current list of excellent banks with those of 1984 and 1988 mirrors both the transformation of banking as well as the perspective of bankologists. We cannot pretend to any intellectual rigo...
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Chapter
People and their Culture
Each of the business models described in the previous chapter draws heavily on the bank’s culture, whether existing or envisaged. In our 1988 book, Managing Change in the Excellent Banks, two chapters were devote...
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Chapter
How the Excellent Banks See the Future
Our last question to our interviewees was a simple but hopefully thought-provoking one: how did they envisage the banking business in the intermediate term (say the next three to five years)?
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Sustaining Revenue Growth
Sustaining revenue growth is the issue which dominates the strategic thinking of all of our excellent banks. It merited a chapter in our 1984 book (‘Penetrating New Markets’) but has assumed even more importan...
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Execution and Client Service
This is the first chapter in our books on excellence to devote a chapter specifically to execution, which we define in the banking context as blending some of the elements analysed in the previous chapters — i...
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Chapter
The Excellent Banks
This was the question we posed in late 2003 to about 15 leading banking consultants, buy-and sell-side analysts, and specialists in rating agencies. We call these individuals ‘bankologists’; they are people wh...
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Chapter
Sha** the Business Model
One phrase dominated the dialogue with our interviewees which we had not heard in 1988: ‘our business model’. While we don’t pretend to a textbook definition for the phrase, we have taken it in banking to mean...
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The Leadership Factor
What kind of leadership runs the excellent banks? Are banking leaders different from those in other businesses? What is the track record over time of leaders in the excellent banks?
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Chapter
Our Own Reflections and Forecasts
A few days before sitting down to write this last chapter, a banker friend at lunch commented that he found our last book (on investment banking) ‘interesting, but I’d have preferred your own honest thoughts’....
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Chapter
Managing Size and Complexity: The Challenge Becomes Acute!
The bank merger wave of the past decade has created global giants which dwarf in size and complexity their peers of the 1980s. Figure 7.1 provides a comparison of the physical size of the three excellent banks...
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The Profile of Risk
Each of our excellence books has included a chapter on risk, and this volume is no exception. All bankologists know the classic one-liner of ‘Banking is all about risk’, but what fascinates us is the changing ...
