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Article
Open AccessUnderstanding complex work using an extension of the resilience CARE model: an ethnographic study
Resilient Healthcare research centres on understanding and improving quality and safety in healthcare. The Concepts for Applying Resilience Engineering (CARE) model highlights the relationships between demand,...
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Chapter
Reasoning in Multiparty Dialogue Involving Patients with Schizophrenia
Interacting with others frequently involves making common-sense inferences linking context, background knowledge, and beliefs to utterances in the dialogue. As language users we are generally good at this kind...
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Article
Open AccessBeyond the clinical team: evaluating the human factors-oriented training of non-clinical professionals working in healthcare contexts
As clinical simulation has evolved, it is increasingly used to educate staff who work in healthcare contexts (e.g. hospital administrators) or frequently encounter clinical populations as part of their work (e...