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  1. No Access

    Chapter

    How and Why Software Outsourcing Projects Drift—An Actor-Network-Theoretic Investigation of Control Processes

    This study seeks to explain the perplexing phenomenon that many software outsourcing projects drift, i.e., they enter into a cree** process of targeting emergent goals often at the expense of losing sight of...

    Thomas L. Huber, Jens Dibbern, Thomas Fischer in Information Systems Outsourcing (2020)

  2. No Access

    Chapter

    Emerging Innovation Ecosystems: The Critical Role of Distributed Innovation Agency

    Innovation ecosystems are becoming increasingly important for the co-creation and modification of digital innovation by different and often competing organizational actors. However, how innovation ecosystems e...

    Thomas Hurni, Jens Dibbern, Thomas L. Huber in Information Systems Outsourcing (2020)

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    Chapter

    Towards an Understanding of Scaling the Software Robot Implementation

    The implementation of software robots is based on the often time-consuming work carried out by the project team, which often leads to higher than expected costs and time delays. This can be made more efficient...

    Corinna Rutschi, Jens Dibbern in Information Systems Outsourcing (2020)

  4. No Access

    Chapter

    Introduction: Riding the Waves of Outsourcing Change in the Era of Digital Transformation

    The trend towards digital transformation has brought about a number of emerging challenges for information systems outsourcing. Organizations have to understand how to digitally innovate through IS outsourcing...

    Jens Dibbern, Rudy Hirschheim in Information Systems Outsourcing (2020)

  5. No Access

    Chapter

    Knowledge Transfer in Software Maintenance Outsourcing: The Key Roles of Software Knowledge and Guided Learning Tasks

    Software maintenance eats up the lion’s share of corporate software expenses, and many organizations attempt to reduce these costs through outsourcing and offshoring. A key challenge in these initiatives is to...

    Oliver Krancher, Jens Dibbern in Information Systems Outsourcing (2020)

  6. No Access

    Book

    Information Systems Outsourcing

    Towards Sustainable Business Value

    Rudy Hirschheim, Armin Heinzl in Progress in IS (2014)

  7. No Access

    Chapter

    Information Technology Outsourcing: Towards Sustainable Business Value

    This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are ...

    Rudy Hirschheim, Jens Dibbern in Information Systems Outsourcing (2014)

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    Chapter

    The Emergence of Formal Control Specificity in Information Systems Outsourcing: A Process-View

    Information systems (IS) outsourcing projects often fail to achieve initial goals. To avoid project failure, managers need to design formal controls that meet the specific contextual demands of the project. Ho...

    Thomas L. Huber, Thomas A. Fischer, Laurie Kirsch in Information Systems Outsourcing (2014)

  9. No Access

    Chapter

    Managing Knowledge Transfer in Software-Maintenance Outsourcing Transitions: A System-Dynamics Perspective

    The existing literature suggests that transitions in software-maintenance offshore outsourcing projects are prone to knowledge transfer blockades, i.e. situations in which the activities that would yield effec...

    Oliver Krancher, Jens Dibbern in Information Systems Outsourcing (2014)

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    Article

    Assessing the potential of ubiquitous computing for improving business process performance

    Although ubiquitous technologies such as RFID, sensor networks, and networked embedded systems are quite mature, widespread adoption by organizations has yet to take place. This may be due to the lack of syste...

    Nina Oertel, Jens Dibbern, Zoltan Nochta in Information Systems and e-Business Management (2010)

  11. Chapter and Conference Paper

    The Emergence of Partnership Networks in the Enterprise Application Development Industry: A Global Corporation Perspective

    Within the IS development industry, incumbent system developers (hubs) are increasingly embracing partnerships with less well established companies acting in specific niches (spokes). This paper seeks to devel...

    Jens-M. Arndt, Thomas Kude, Jens Dibbern in Advances in Information Systems Research, … (2008)

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    Chapter and Conference Paper

    Der Einfluss der Spezifität des Humankapitals auf die Frage des Sourcings von Anwendungssoftware-Dienstleistungen

    Seit geraumer Zeit wird die Frage kontrovers diskutiert, unter welchen Umständen es für ein Unternehmen vorteilhaft ist, bestimmte Funktionen der Informationsverarbeitung fremd zu beziehen. Während die einen d...

    Jens Dibbern in Wirtschaftsinformatik 2005 (2005)

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    Chapter and Conference Paper

    Analyse der ERP-Outsourcingentscheidung im Spannungsfeld von technologischem und unternehmensbezogenem Wissen

    Im letzten Jahrzehnt haben ERP-Systeme eine hohe Verbreitung in der Wirtschaft erfahren. Oftmals wird ihnen die Rolle einer „mission critical“-Anwendung für die Aufrechterhaltung des Geschäftsbetrieb...

    Lars Brehm, Jens Dibbern in Information Age Economy (2001)