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    Article

    Union responses to quality improvement initiatives: Factors sha** support and resistance

    We analyze how, between 1989 and 1996, four unions in a Canadian hospital responded to a two-stage quality improvement (QI) initiative comprising a total quality management effort and a reenginee...

    Yonatan Reshef, Helen Lam in Journal of Labor Research (1999)

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    Article

    Freedom of Association, Freedom of Contract, and the Right-to-Work Debate

    The debate over union security arrangements is often presented as involving irreconcilable goals and values. Supporters of union security typically stress their importance to the union’s organizational strengt...

    Mark Harcourt, Helen Lam in Employee Responsibilities and Rights Journal (2006)

  3. Article

    Open Access

    Digital Addiction in Organizations: Challenges and Policy Implications

    Digital addiction (DA) is an emerging problem with significant implications for organizations and individuals. However, studies of DA have been largely confined to individual situations, such as the impact on ...

    Helen Lam, Mark Harcourt in Employee Responsibilities and Rights Journal (2024)

  4. Article

    Open Access

    Bring Your Own Device (BYOD): Organizational Control and Justice Perspectives

    Bring your Own Device (BYOD) is an increasingly popular phenomenon at work, with several potential benefits (e.g., cost reduction, convenience and flexibility) and concerns (e.g., security risk, blurring of wo...

    Helen Lam, Terry Beckman, Mark Harcourt in Employee Responsibilities and Rights Journ… (2024)