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Chapter and Conference Paper
Usability Evaluation Towards a Cultural Perspective: A Systematic Literature Review
Usability heuristics participate in the design and evaluation of websites. Based on traditional heuristics, cultural-oriented heuristics are used to determine if a website reaches an adequate level of usabili...
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Chapter and Conference Paper
A Systematic Literature Review About Quantitative Metrics to Evaluate Usability and Security of ATM Interfaces
Automatic Telle Machine or ATM remains one of the most used banking channels and have been transformed into complex machines, where multiple operations can be carried out, not just cash withdrawals as was at t...
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Chapter and Conference Paper
Visually Impaired Accessibility Heuristics Proposal for e-Commerce Mobile Applications
E-Commerce has been reaching considerably amount of sales around the globe, being a key factor mobile devices. However, not all enjoy its characteristics as is the case of visually impaired people. This study ...
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Chapter and Conference Paper
A Systematic Review of User-Centered Design Techniques
There are many systems that do not have an adequate level of usability, even though this is one of the most relevant quality attributes in software products. Therefore, it chooses to redesign these systems thr...
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Chapter and Conference Paper
Correction to: A Systematic Literature Review of Usability Evaluation Guidelines on Mobile Educational Games for Primary School Students
The book was inadvertently published with an incorrect version of an author’s name in Chapter 13. It has been corrected as “Braulio Murillo” in the corresponding chapter.
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Chapter and Conference Paper
A User-Centered Framework for the Design of Usable ATM Interfaces
Nowadays, the design of usable interfaces is a challenge for every software developer. Little or no consideration of the user-centered design guidelines make systems difficult to use, and the embedded systems ...
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Chapter and Conference Paper
A Systematic Literature Review of Usability Evaluation Guidelines on Mobile Educational Games for Primary School Students
Recently, mobile educational games became a trend for primary school students, because it makes children learn in an entertaining way, and since nowadays they spend more time with their mobile devices, especia...
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Chapter and Conference Paper
Web Accessibility Evaluation Methods: A Systematic Review
In this paper, we present the results of a systematic review involving the techniques or methods of web accessibility currently used, the domains that have been covered and the disabilities that were focused
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Chapter and Conference Paper
Usability and Playability Heuristics for Augmented Reality Video Games in Smartphones
Nowadays, Augmented reality technology is being used in many applications of the industry. This technology generates new user experiences by mixing elements of the real world with virtual objects. Its use in v...
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Chapter and Conference Paper
Develo** QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques
ATMs are widely used around the world, which leads to the development of new functionalities that need to consider usability
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Chapter and Conference Paper
Proposal of Usability Metrics to Evaluate E-commerce Websites
Usability form as an important aspect nowadays for software products, even more, when we talk about transactional websites. However, in the present, there are not enough metrics to help us measuring usability ...
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Chapter and Conference Paper
Usability in the Development of a Project Management Software Reinforced with Machine Learning
Software development stages can represent a challenge due to the increase of final user demands since it must comply with standards and metrics that assure the quality of the final product, especially when re...
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Chapter and Conference Paper
Evaluating the Mckinsey’s Choices Framework: A Chilean Experiment of Online Customers
Users learn patterns of thought, activities, and communications by being in a specific social environment. An application or website interface is the environment in which the user and the system interact. It m...
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Chapter and Conference Paper
Development and Validation of Usability Heuristics for Evaluation of Interfaces in ATMs
ATM systems are part of the devices that have more managed approach and facilitate the use of financial services for people. However, on occasions, displayed interfaces can be frustrating to use. Usability is ...
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Chapter and Conference Paper
Redesigning a Main Menu ATM Interface Using a User-Centered Design Approach Aligned to Design Thinking: A Case Study
Currently, development teams face many challenges when designing user interfaces. There are more, and more, new methodologies, processes and techniques to make user-centered design. However, these teams often ...
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Chapter and Conference Paper
Design Process of a Mobile Cloud Public Transport Application for Bus Passengers in Lima City
Deficient public transport affects life quality and the economic progress of modern cities. As it is difficult to improve public transport systems, in this paper we propose an application for bus passengers. T...
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Chapter and Conference Paper
Heuristic Evaluation and Usability Testing as Complementary Methods: A Case Study
Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined tec...
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Chapter and Conference Paper
Quantifying the Usability Through a Variant of the Traditional Heuristic Evaluation Process
Usability has become in an essential aspect for the success of E-Commerce applications, especially in the current context in which there is high competitiveness because of a large number of websites that are a...
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Chapter and Conference Paper
Application of Agile Development Methodology and User-Centered Design for the Interdisciplinary Project Zuku
The user-centered design allows the creative teams to focus on the real needs avoiding investing effort in features that will not add value to the product to be elaborated, this also reduces the rework that ma...
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Chapter and Conference Paper
Design of Graphical User Interfaces to Implement New Features in an ATM System of a Financial Bank
Actually, many bank customers would like to be able to perform various banking operations from an ATM in such a way that the entire process of long queues is avoided and the waiting time in the transaction pr...
