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Chapter and Conference Paper
Domain Knowledge Driven Key Term Extraction for IT Services
IT service support agents are trained on knowledge sources with large volumes of domain-specific documents, including product manuals and troubleshooting contents. Self-assist applications, such as search and ...
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Article
An Existence Result for a Class of Delay Inclusions Involving Measures, Subjected to Nonlocal Initial Data
In this paper, we prove an existence result for \(\mathcal {L}^{\infty }\) ...
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Article
Using Semantic Components to Represent Dynamics of an Interdisciplinary Healthcare Team in a Multi-Agent Decision Support System
In healthcare organizations, clinical workflows are executed by interdisciplinary healthcare teams (IHTs) that operate in ways that are difficult to manage. Responding to a need to support such teams, we desig...
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Article
Open AccessNovel semantic similarity measure improves an integrative approach to predicting gene functional associations
Elucidation of the direct/indirect protein interactions and gene associations is required to fully understand the workings of the cell. This can be achieved through the use of both low- and high-throughput bio...
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Article
Viability for nonlinear multi-valued reaction–diffusion systems
In this paper we consider a nonlinear evolution reaction–diffusion system governed by multi-valued perturbations of m-dissipative operators, generators of nonlinear semigroups of contractions. Let X and Y be real...
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Chapter
Ecotopia: An Ecological Framework for Change Management in Distributed Systems
Dynamic change management in an autonomic, service-oriented infrastructure is likely to disrupt the critical services delivered by the infrastructure. Furthermore, change management must accommodate complex re...
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Chapter and Conference Paper
Managing End-to-End Lifecycle of Global Service Policies
Enterprise business services are often deployed over complex environments, managed by multiple service-management products. For instance, a business service may be configured as a three-tier environment with m...
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Article
Web Proxy Acceleration
Numerous studies show that miss ratios at forward proxies are typically at least 40–50%. This paper proposes and evaluates a new approach for improving the throughput of Web proxy systems by reducing the overh...
