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    Optimal management of a finite M/M/R queueing system with multiple customer classes

    We analyzed an M/M/R queueing system with finite capacity N where customers have multiple classes with no priorities under steady-state conditions. It is assumed that any one class of arriving customer is service...

    Kuo-Hsiung Wang, Ching-Hao Chen… in The International Journal of Advanced Manu… (2008)