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Article
A balanced scorecard for item-level RFID in the retail sector: a Delphi study
Item-level Radio Frequency Identification (RFID) adoption is on the agenda for many retailers. However, before adopting this technology, managers need to be able to identify its direct and indirect benefits. T...
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Chapter and Conference Paper
Making the Business Case for RFID
In June 2003, Wal-Mart asked its top 100 suppliers to begin using radio frequency identification (RFID) tags on pallets and cases beginning January 2005. Since that announcement, the business value of RFID in ...