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  1. Chapter and Conference Paper

    A simple design for a complex work domain - the role of sketches in the design of a Bachelor study’s new folder structure for use by teachers, students and administrators

    In this paper we explore the role of design sketches in Interaction design and work analysis in a case of designing a simple folder structure for e- learning software used to do course administration at a high...

    Torkil Clemmensen in Human Work Interaction Design: Designing for Human Work (2006)

  2. Chapter and Conference Paper

    Cultural Usability Tests – How Usability Tests Are Not the Same All over the World

    The cultural diversity of users of technology challenges our methods for usability evaluation. In this paper we report on a multi-site, cross-cultural grounded theory field study of think aloud testing in seve...

    Torkil Clemmensen, Qingxin Shi, Jyoti Kumar in Usability and Internationalization. HCI an… (2007)

  3. Chapter and Conference Paper

    Usability Constructs: A Cross-Cultural Study of How Users and Developers Experience Their Use of Information Systems

    Whereas research on usability predominantly employs universal definitions of the aspects that comprise usability, people experience their use of information systems through personal constructs. Based on 48 rep...

    Morten Hertzum, Torkil Clemmensen in Usability and Internationalization. HCI an… (2007)

  4. Chapter and Conference Paper

    Comparing User and Software Information Structures for Compatibility

    Eastern and Western cultures differ quite systematically in how they group objects, functions and concepts into categories [1,2,3]. This has implications for how navigation features, such as menus, links, dire...

    Thomas Plocher, Torkil Clemmensen in Usability and Internationalization. Global… (2007)

  5. Chapter and Conference Paper

    Relationship Model in Cultural Usability Testing

    Culture plays an important role in the global market today. It not only affects products, but also impacts on usability evaluation methods. In this paper we first introduce culture theories and two kinds of re...

    Qingxin Shi, Torkil Clemmensen in Usability and Internationalization. HCI and Culture (2007)

  6. Chapter and Conference Paper

    Analyzing Non-verbal Cues in Usability Evaluation Tests

    Verbal data is the primary focus for analysis in the prevalent Usability evaluations like in ‘Think Aloud Method’. This study involves 18 cross cultural TA tests and it was found that users use gestures profou...

    Pradeep Yammiyavar, Torkil Clemmensen in Usability and Internationalization. HCI an… (2007)

  7. Chapter and Conference Paper

    The Cultural Usability (CULTUSAB) Project: Studies of Cultural Models in Psychological Usability Evaluation Methods

    Cultural models in terms of the characteristics and content of folk theories and folk psychology have been important to social scientists for centuries. We suggest that they should be at the heart of the scien...

    Torkil Clemmensen, Tom Plocher in Usability and Internationalization. HCI and Culture (2007)

  8. Chapter and Conference Paper

    Themes in Human Work Interaction Design

    This paper raises themes that are seen as some of the challenges facing the emerging practice and research field of Human Work Interaction Design. The paper has its offset in the discussions and writings that ...

    Rikke Orngreen, Annelise Mark Pejtersen in Human-Computer Interaction Symposium (2008)

  9. Chapter and Conference Paper

    Virtual Teams and Human Work Interaction Design - Learning to Work in and Designing for Virtual Teams

    The boundaries and work processes for how virtual teams interact are undergoing changes, from a tool and stand-alone application orientation, to the use of multiple generic platforms chosen and redesigned to t...

    Rikke Orngreen, Torkil Clemmensen in Human-Computer Interaction – INTERACT 2009 (2009)

  10. Chapter and Conference Paper

    Towards a Theory of Cultural Usability: A Comparison of ADA and CM-U Theory

    Cultural models in terms of the characteristics and content of folk theories and folk psychology have been important to social scientists for centuries. From Wilhelm Wundt’s Volkerpsychologie to the distribute...

    Torkil Clemmensen in Human Centered Design (2009)

  11. Chapter and Conference Paper

    An Overview of a Decade of Journal Publications about Culture and Human-Computer Interaction (HCI)

    In this paper, we analyze the concept of human-computer interaction in cultural and national contexts. Building and extending upon the framework for understanding research in usability and culture by Honold [3...

    Torkil Clemmensen, Kerstin Roese in Human Work Interaction Design: Usability i… (2010)

  12. Chapter and Conference Paper

    Usability in a Cultural Context: A Report on the Scope, Process and Research Results of CultUsab - The Cultural Usability Project

    This paper focuses on presenting and discussing the aim, context, challenges, results, and impact of the Cultural usability project named as CultUsab. This project was a four year international research effort...

    Torkil Clemmensen, Pradeep Yammiyavar in Human Work Interaction Design: Usability i… (2010)

  13. Chapter and Conference Paper

    A Comparison of What Is Part of Usability Testing in Three Countries

    The cultural diversity of users of technology challenges our methods for usability evaluation. In this paper we report and compare three ethnographic interview studies of what is a part of a standard (typical)...

    Torkil Clemmensen in Human Work Interaction Design: Usability i… (2010)

  14. Chapter and Conference Paper

    Human Work Interaction Design for e-Government and Public Information Systems

    Varied backgrounds of users, heterogeneous delivery media and diverse socio-cultural and organizational contexts pose new challenges of human work interaction design in the field of e-government and public inf...

    Dinesh Katre, Pedro Campos, Torkil Clemmensen in Human-Computer Interaction – INTERACT 2011 (2011)

  15. Chapter and Conference Paper

    Re-framing HCI through Local and Indigenous Perspectives

    This one-day workshop aims to present different local and indigenous perspectives from all over the world in order to lead into an international dialogue on re-framing concepts and models in HCI/Interaction De...

    Jose Abdelnour-Nocera, Masaaki Kurosu in Human-Computer Interaction – INTERACT 2011 (2011)

  16. Chapter and Conference Paper

    A Design Science Approach to Interactive Greenhouse Climate Control Using Lego Mindstorms for Sensor-Intensive Prototy**

    In this paper, we describe a design science framework for the use of interactive, sensor-intensive prototypes to develop interactive greenhouse climate management systems. We emphasize the ways in which design...

    Rasmus Ulslev Pedersen, Torkil Clemmensen in Human Work Interaction Design. Work Analys… (2013)

  17. Chapter and Conference Paper

    Do Usability Professionals Think about User Experience in the Same Way as Users and Developers Do?

    In this paper, we study how usability professionals’ thinking about system use relates to that of system developers and end users. We conducted 72 repertory-grid interviews to capture how usability professiona...

    Torkil Clemmensen, Morten Hertzum in Human-Computer Interaction – INTERACT 2013 (2013)

  18. Chapter and Conference Paper

    Design, Innovation and Respect in the Global South

    The aim of this panel is to facilitate a discussion on the practice of interaction design in the Global South in the context of current global discourses on development, as particularly evidenced in the United...

    Jose Abdelnour-Nocera, Chris Csikszentmihályi in Human-Computer Interaction – INTERACT 2015 (2015)

  19. Chapter and Conference Paper

    Human Work Interaction Design: An Overview

    In this paper, we review research in the emerging practice and research field of Human Work Interaction Design (HWID). We present a HWID framework, and a sample of 54 HWID related papers from workshops, confer...

    Frederica Gonçalves, Pedro Campos in Human Work Interaction Design. Work Analys… (2015)

  20. Chapter and Conference Paper

    UX Professionals’ Definitions of Usability and UX – A Comparison Between Turkey, Finland, Denmark, France and Malaysia

    This paper examines the views of user experience (UX) professionals on the definitions of usability and UX, and compares the findings between countries and within different socio-cultural groups. A mixed-metho...

    Dorina Rajanen, Torkil Clemmensen in Human-Computer Interaction – INTERACT 2017 (2017)

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