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Chapter and Conference Paper
A simple design for a complex work domain - the role of sketches in the design of a Bachelor study’s new folder structure for use by teachers, students and administrators
In this paper we explore the role of design sketches in Interaction design and work analysis in a case of designing a simple folder structure for e- learning software used to do course administration at a high...
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Chapter and Conference Paper
Cultural Usability Tests – How Usability Tests Are Not the Same All over the World
The cultural diversity of users of technology challenges our methods for usability evaluation. In this paper we report on a multi-site, cross-cultural grounded theory field study of think aloud testing in seve...
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Chapter and Conference Paper
Usability Constructs: A Cross-Cultural Study of How Users and Developers Experience Their Use of Information Systems
Whereas research on usability predominantly employs universal definitions of the aspects that comprise usability, people experience their use of information systems through personal constructs. Based on 48 rep...
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Chapter and Conference Paper
Comparing User and Software Information Structures for Compatibility
Eastern and Western cultures differ quite systematically in how they group objects, functions and concepts into categories [1,2,3]. This has implications for how navigation features, such as menus, links, dire...
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Chapter and Conference Paper
Relationship Model in Cultural Usability Testing
Culture plays an important role in the global market today. It not only affects products, but also impacts on usability evaluation methods. In this paper we first introduce culture theories and two kinds of re...
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Chapter and Conference Paper
Analyzing Non-verbal Cues in Usability Evaluation Tests
Verbal data is the primary focus for analysis in the prevalent Usability evaluations like in ‘Think Aloud Method’. This study involves 18 cross cultural TA tests and it was found that users use gestures profou...
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Chapter and Conference Paper
The Cultural Usability (CULTUSAB) Project: Studies of Cultural Models in Psychological Usability Evaluation Methods
Cultural models in terms of the characteristics and content of folk theories and folk psychology have been important to social scientists for centuries. We suggest that they should be at the heart of the scien...
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Chapter and Conference Paper
Themes in Human Work Interaction Design
This paper raises themes that are seen as some of the challenges facing the emerging practice and research field of Human Work Interaction Design. The paper has its offset in the discussions and writings that ...
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Chapter and Conference Paper
Virtual Teams and Human Work Interaction Design - Learning to Work in and Designing for Virtual Teams
The boundaries and work processes for how virtual teams interact are undergoing changes, from a tool and stand-alone application orientation, to the use of multiple generic platforms chosen and redesigned to t...
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Chapter and Conference Paper
Towards a Theory of Cultural Usability: A Comparison of ADA and CM-U Theory
Cultural models in terms of the characteristics and content of folk theories and folk psychology have been important to social scientists for centuries. From Wilhelm Wundt’s Volkerpsychologie to the distribute...
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Chapter and Conference Paper
An Overview of a Decade of Journal Publications about Culture and Human-Computer Interaction (HCI)
In this paper, we analyze the concept of human-computer interaction in cultural and national contexts. Building and extending upon the framework for understanding research in usability and culture by Honold [3...
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Chapter and Conference Paper
Usability in a Cultural Context: A Report on the Scope, Process and Research Results of CultUsab - The Cultural Usability Project
This paper focuses on presenting and discussing the aim, context, challenges, results, and impact of the Cultural usability project named as CultUsab. This project was a four year international research effort...
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Chapter and Conference Paper
A Comparison of What Is Part of Usability Testing in Three Countries
The cultural diversity of users of technology challenges our methods for usability evaluation. In this paper we report and compare three ethnographic interview studies of what is a part of a standard (typical)...
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Chapter and Conference Paper
Human Work Interaction Design for e-Government and Public Information Systems
Varied backgrounds of users, heterogeneous delivery media and diverse socio-cultural and organizational contexts pose new challenges of human work interaction design in the field of e-government and public inf...
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Chapter and Conference Paper
Re-framing HCI through Local and Indigenous Perspectives
This one-day workshop aims to present different local and indigenous perspectives from all over the world in order to lead into an international dialogue on re-framing concepts and models in HCI/Interaction De...
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Chapter and Conference Paper
A Design Science Approach to Interactive Greenhouse Climate Control Using Lego Mindstorms for Sensor-Intensive Prototy**
In this paper, we describe a design science framework for the use of interactive, sensor-intensive prototypes to develop interactive greenhouse climate management systems. We emphasize the ways in which design...
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Chapter and Conference Paper
Do Usability Professionals Think about User Experience in the Same Way as Users and Developers Do?
In this paper, we study how usability professionals’ thinking about system use relates to that of system developers and end users. We conducted 72 repertory-grid interviews to capture how usability professiona...
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Chapter and Conference Paper
Design, Innovation and Respect in the Global South
The aim of this panel is to facilitate a discussion on the practice of interaction design in the Global South in the context of current global discourses on development, as particularly evidenced in the United...
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Chapter and Conference Paper
Human Work Interaction Design: An Overview
In this paper, we review research in the emerging practice and research field of Human Work Interaction Design (HWID). We present a HWID framework, and a sample of 54 HWID related papers from workshops, confer...
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Chapter and Conference Paper
UX Professionals’ Definitions of Usability and UX – A Comparison Between Turkey, Finland, Denmark, France and Malaysia
This paper examines the views of user experience (UX) professionals on the definitions of usability and UX, and compares the findings between countries and within different socio-cultural groups. A mixed-metho...