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Chapter and Conference Paper
Towards a Theory of Cultural Usability: A Comparison of ADA and CM-U Theory
Cultural models in terms of the characteristics and content of folk theories and folk psychology have been important to social scientists for centuries. From Wilhelm Wundt’s Volkerpsychologie to the distribute...
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Chapter and Conference Paper
Cultural Usability Tests – How Usability Tests Are Not the Same All over the World
The cultural diversity of users of technology challenges our methods for usability evaluation. In this paper we report on a multi-site, cross-cultural grounded theory field study of think aloud testing in seve...
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Chapter and Conference Paper
Usability Constructs: A Cross-Cultural Study of How Users and Developers Experience Their Use of Information Systems
Whereas research on usability predominantly employs universal definitions of the aspects that comprise usability, people experience their use of information systems through personal constructs. Based on 48 rep...
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Chapter and Conference Paper
Comparing User and Software Information Structures for Compatibility
Eastern and Western cultures differ quite systematically in how they group objects, functions and concepts into categories [1,2,3]. This has implications for how navigation features, such as menus, links, dire...
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Chapter and Conference Paper
Relationship Model in Cultural Usability Testing
Culture plays an important role in the global market today. It not only affects products, but also impacts on usability evaluation methods. In this paper we first introduce culture theories and two kinds of re...
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Chapter and Conference Paper
Analyzing Non-verbal Cues in Usability Evaluation Tests
Verbal data is the primary focus for analysis in the prevalent Usability evaluations like in ‘Think Aloud Method’. This study involves 18 cross cultural TA tests and it was found that users use gestures profou...
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Chapter and Conference Paper
The Cultural Usability (CULTUSAB) Project: Studies of Cultural Models in Psychological Usability Evaluation Methods
Cultural models in terms of the characteristics and content of folk theories and folk psychology have been important to social scientists for centuries. We suggest that they should be at the heart of the scien...