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  1. Article

    Open Access

    Strengthening open disclosure after incidents in maternity care: a realist synthesis of international research evidence

    Open Disclosure (OD) is open and timely communication about harmful events arising from health care with those affected. It is an entitlement of service-users and an aspect of their recovery, as well as an imp...

    Mary Adams, Julie Hartley, Natalie Sanford in BMC Health Services Research (2023)

  2. Article

    Open Access

    Understanding complex work using an extension of the resilience CARE model: an ethnographic study

    Resilient Healthcare research centres on understanding and improving quality and safety in healthcare. The Concepts for Applying Resilience Engineering (CARE) model highlights the relationships between demand,...

    Natalie Sanford, Mary Lavelle, Ola Markiewicz in BMC Health Services Research (2022)