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  1. Chapter and Conference Paper

    Do Usability Professionals Think about User Experience in the Same Way as Users and Developers Do?

    In this paper, we study how usability professionals’ thinking about system use relates to that of system developers and end users. We conducted 72 repertory-grid interviews to capture how usability professiona...

    Torkil Clemmensen, Morten Hertzum in Human-Computer Interaction – INTERACT 2013 (2013)

  2. Chapter and Conference Paper

    Human Work Interaction Design for e-Government and Public Information Systems

    Varied backgrounds of users, heterogeneous delivery media and diverse socio-cultural and organizational contexts pose new challenges of human work interaction design in the field of e-government and public inf...

    Dinesh Katre, Pedro Campos, Torkil Clemmensen in Human-Computer Interaction – INTERACT 2011 (2011)

  3. Chapter and Conference Paper

    Re-framing HCI through Local and Indigenous Perspectives

    This one-day workshop aims to present different local and indigenous perspectives from all over the world in order to lead into an international dialogue on re-framing concepts and models in HCI/Interaction De...

    Jose Abdelnour-Nocera, Masaaki Kurosu in Human-Computer Interaction – INTERACT 2011 (2011)

  4. Chapter and Conference Paper

    Virtual Teams and Human Work Interaction Design - Learning to Work in and Designing for Virtual Teams

    The boundaries and work processes for how virtual teams interact are undergoing changes, from a tool and stand-alone application orientation, to the use of multiple generic platforms chosen and redesigned to t...

    Rikke Orngreen, Torkil Clemmensen in Human-Computer Interaction – INTERACT 2009 (2009)

  5. Chapter and Conference Paper

    Towards a Theory of Cultural Usability: A Comparison of ADA and CM-U Theory

    Cultural models in terms of the characteristics and content of folk theories and folk psychology have been important to social scientists for centuries. From Wilhelm Wundt’s Volkerpsychologie to the distribute...

    Torkil Clemmensen in Human Centered Design (2009)

  6. Chapter and Conference Paper

    Cultural Usability Tests – How Usability Tests Are Not the Same All over the World

    The cultural diversity of users of technology challenges our methods for usability evaluation. In this paper we report on a multi-site, cross-cultural grounded theory field study of think aloud testing in seve...

    Torkil Clemmensen, Qingxin Shi, Jyoti Kumar in Usability and Internationalization. HCI an… (2007)

  7. Chapter and Conference Paper

    Usability Constructs: A Cross-Cultural Study of How Users and Developers Experience Their Use of Information Systems

    Whereas research on usability predominantly employs universal definitions of the aspects that comprise usability, people experience their use of information systems through personal constructs. Based on 48 rep...

    Morten Hertzum, Torkil Clemmensen in Usability and Internationalization. HCI an… (2007)

  8. Chapter and Conference Paper

    Comparing User and Software Information Structures for Compatibility

    Eastern and Western cultures differ quite systematically in how they group objects, functions and concepts into categories [1,2,3]. This has implications for how navigation features, such as menus, links, dire...

    Thomas Plocher, Torkil Clemmensen in Usability and Internationalization. Global… (2007)

  9. Chapter and Conference Paper

    Relationship Model in Cultural Usability Testing

    Culture plays an important role in the global market today. It not only affects products, but also impacts on usability evaluation methods. In this paper we first introduce culture theories and two kinds of re...

    Qingxin Shi, Torkil Clemmensen in Usability and Internationalization. HCI and Culture (2007)

  10. Chapter and Conference Paper

    Analyzing Non-verbal Cues in Usability Evaluation Tests

    Verbal data is the primary focus for analysis in the prevalent Usability evaluations like in ‘Think Aloud Method’. This study involves 18 cross cultural TA tests and it was found that users use gestures profou...

    Pradeep Yammiyavar, Torkil Clemmensen in Usability and Internationalization. HCI an… (2007)

  11. Chapter and Conference Paper

    The Cultural Usability (CULTUSAB) Project: Studies of Cultural Models in Psychological Usability Evaluation Methods

    Cultural models in terms of the characteristics and content of folk theories and folk psychology have been important to social scientists for centuries. We suggest that they should be at the heart of the scien...

    Torkil Clemmensen, Tom Plocher in Usability and Internationalization. HCI and Culture (2007)

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