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A Productivity Dashboard for Hospitals: An Empirical Study

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Information Systems: Research, Development, Applications, Education (SIGSAND/PLAIS 2018)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 333))

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Abstract

Health information systems are key assets in managing health units’ daily operations. Nevertheless, literature is scarce concerning information systems for increasing and managing hospital productivity. This study aims at filling such gap through an empirical research based on large Portuguese hospital.

Specifically, a dashboard prototype is proposed addressing productivity indicators in areas such as assistance, hospitalization, surgery, among others.

This dashboard is tuned using a design science research approach where health experts successively validate the prototype.

Interviews are conducted to assess the benefits of using our proposal to manage productivity on a daily basis.

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Acknowledgements

Fundação para a Ciência e Tecnologia trough the project ISTAR UID/MULTI/4466/2016.

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Authors and Affiliations

  1. Instituto Universitário de Lisboa (ISCTE-IUL), Lisbon, Portugal

    Miguel Pestana

  2. ISTAR-IUL, Instituto Universitário de Lisboa (ISCTE-IUL), Lisbon, Portugal

    Rúben Pereira & Sérgio Moro

Authors
  1. Miguel Pestana
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  2. Rúben Pereira
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  3. Sérgio Moro
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Corresponding author

Correspondence to Rúben Pereira .

Editor information

Editors and Affiliations

  1. Department of Business Informatics, University of Gdansk, Gdansk, Poland

    Stanisław Wrycza

  2. Department of Business Informatics, University of Gdansk, Gdansk, Poland

    Jacek Maślankowski

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Pestana, M., Pereira, R., Moro, S. (2018). A Productivity Dashboard for Hospitals: An Empirical Study. In: Wrycza, S., Maślankowski, J. (eds) Information Systems: Research, Development, Applications, Education. SIGSAND/PLAIS 2018. Lecture Notes in Business Information Processing, vol 333. Springer, Cham. https://doi.org/10.1007/978-3-030-00060-8_14

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  • DOI: https://doi.org/10.1007/978-3-030-00060-8_14

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-00059-2

  • Online ISBN: 978-3-030-00060-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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