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A motivational model for technology-supported cross-organizational and cross-border collaboration

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European Journal of Information Systems

Abstract

The academic popularity of the topic of electronic cross-organizational and cross-border collaboration is perhaps best evident in the large number of publications on this topic. For example, a systematic review of 1180 papers published between 2000 and 2007 in only six information systems (IS) journals reveals that 80 papers are related to electronic cross-organizational and cross-border collaboration. This EJIS special issue attracted a record number of 66 paper submissions of which eight were finally accepted for publication. In the context of this special issue, we define the focus of interest as ‘the integration of people, systems, processes and infrastructure across organizations, borders, nations and world regions to enable productive teamwork towards accomplishing mutual goals’.

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Author information

Authors and Affiliations

  1. SDA Bocconi School of Management, Università Commerciale Luigi Bocconi, Italy

    Nicholas C Romano Jr.

  2. Department of Management Science & Information Systems, Spears School of Business, Oklahoma State University, U.S.A.

    Nicholas C Romano Jr.

  3. School of Business, University of Redlands, U.S.A.

    James B Pick

  4. State University of New York at New Paltz School of Business, U.S.A.

    Narcyz Roztocki

Authors
  1. Nicholas C Romano Jr.
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  2. James B Pick
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  3. Narcyz Roztocki
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Corresponding author

Correspondence to Nicholas C Romano Jr..

Appendix

Appendix

Prior special issue papers used in Tables 3 and 5

Journal of Information Technology Theory and Application (JITTA) 8(4) 2007:

FAHY M, FELLER J, FINNEGAN P and MURPHY C (2006) Complexity and context: emerging forms of collaborative inter-organizational systems. Journal of Information Technology Theory and Application (JITTA) 8(4), 1–19.

SHIN N and EDINGTON BH (2006) An integrative framework for contextual factors affecting information technology implementation. Journal of Information Technology Theory and Application (JITTA) 8(4), 21–38.

NICHOLSON DB, SARKER S, SARKER S and VALACICH JS (2006) Determinants of effective leadership in information systems development teams: an exploratory study of face-to-face and virtual contexts. Journal of Information Technology Theory and Application (JITTA) 8(4), 39–56.

International Journal of e-Collaboration (IJeC) 5(1) 2009

HEIDECKE A and BACK A (2009) A reference model for e-collaboration with the dispersed sales force training process in multinational companies. International Journal of e-Collaboration 5(1), 32–46.

SHIN N (2009) Information technology and diversification: how their relationship affects firm performance. International Journal of e-Collaboration 5(1), 69–83.

YU M, LANG KR and KUMAR N (2009) Internationalization of online professional communities: an empirical investigation of AIS-IS World. International Journal of e-Collaboration 5(1), 13–31.

ZHANG S, TREMAINE M, EGAN R, MILEWSKI A, O’SULLIVAN P and FJERMESTAD J (2000) Occurrence and effects of leader delegation in virtual software teams. International Journal of e-Collaboration 5(1), 47–68.

International Journal of e-Collaboration (IJeC) 5(2) 2009

KO I, OLFMAN L and CHOI S (2009) The impacts of electronic collaboration and information exploitation capability on firm performance: focusing on suppliers using buyer-dominated inter-organizational information systems. International Journal of e-Collaboration 5(2), 1–17.

MADLBERGER M (2009) What drives firms to engage in inter-organizational information sharing in supply chain management? International Journal of e-Collaboration 5(2), 18–42.

ALI M, KIRNIA S and JOHNSTON RB (2009) Investigating IOS adoption maturity using a dyadic approach. International Journal of e-Collaboration 5(2), 43–60.

REINIG BA, BRIGGS RO and DEVREEDE G-J (2009) Satisfaction as a function of perceived change in likelihood of goal attainment: a cross-cultural study. International Journal of e-Collaboration 5(2), 61–74.

SCHROTH C and SCHMID B (2009) Reference architecture for cross-company electronic collaboration. International Journal of e-Collaboration 5(2),75–91.

AMCIS 2007

HEIDECKE F and BACK A (2007) E-collaboration within the dispersed sales force training process of multinational pharmaceutical companies. In Proceedings of the Thirteenth Americas Conference on Information Systems (CHIDAMBARAM L and RAM S, Eds), 9–12 August, Keystone, CO, U.S.A., AIS e-Library., Paper 454.

YU Y, KUMAR N and LANG K (2007) The impact of cultural distance on the internationalization of online professional communities – an empirical investigation of IS world. In Proceedings of the Thirteenth Americas Conference on Information Systems (CHIDAMBARAM L and RAM S, Eds), 9–12 August, Keystone, CO, U.S.A., Paper 228.

PINJANI P and PALVIA P (2007) The role of diversity and technology in global virtual teams. In Proceedings of the Thirteenth Americas Conference on Information Systems (CHIDAMBARAM L and RAM S, Eds), 9–12 August, Keystone, CO, U.S.A., Paper 66.

KO I, OLFMAN L and CHOI S (2007) The impacts of electronic collaboration and information exploitation capability on firm performance. In Proceedings of the Thirteenth Americas Conference on Information Systems (CHIDAMBARAM L and RAM S, Eds), 9–12 August, Keystone, CO, U.S.A., Paper 239.

ZHANG S, TREMAINE M, EGAN R, MILEWSKI A, FJERMESTAD J and O’SULLIVAN P (2007) Leader delegation, task significance, and trust in global software development teams. In Proceedings of the Thirteenth Americas Conference on Information Systems (CHIDAMBARAM L and RAM S, Eds), 9–12 August, Keystone, CO, U.S.A., Paper 256.

AMCIS 2008

BLUMENBERG S (2008) IT outsourcing relationship quality dimensions and drivers: empirical evidence from the financial industry. In Proceedings of the Fourteenth Americas Conference on Information Systems (PARSONS J and YUAN Y, Eds), 14–17 August, Toronto, Canada, AIS e-Library.

GREGORY R, BECK R and PRIFLING M (2008) Drivers of individual performance in IT offshore outsourcing projects – a case study from the German banking industry. In Proceedings of the Fourteenth Americas Conference on Information Systems (PARSONS J and YUAN Y, Eds), 14–17 August, Toronto, Canada, AIS e-Library.

MADLBERGER M and ROZTOCKIN (2008) Cross-organizational and cross-border IS/IT collaboration: a literature review. In Proceedings of the Fourteenth Americas Conference on Information Systems (PARSONS J and YUAN Y, Eds), 14–17 August, Toronto, Canada, AIS e-Library.

DE VREEDE G-J, REINIG BA and BRIGGS RO (2008) E-collaboration satisfaction: empirical field studies of disconfirmation theory across two cultures. In Proceedings of the Fourteenth Americas Conference on Information Systems (PARSONS J and YUAN Y, Eds), 14–17 August, Toronto, Canada, AIS e-Library.

AMCIS 2009

PHUAPHANTHONG T, BUI TX and KERETHO S (2009) Establishing interagency collaboration in large-scale systems development: lessons learned from an e-government project for trade and transport facilitation. In Proceedings of the Fifteenth Americas Conference on Information Systems (KENDALL K and VARSHNEY U, Eds), August, San Francisco, CA, U.S.A., AIS e-Library, Paper 681.

PRIKLADNICKI R and AUDY JLN (2009) Comparing offshore outsourcing and the internal offshoring of software development: a qualitative study. In Proceedings of the Fifteenth Americas Conference on Information Systems (KENDALL K and VARSHNEY U, Eds), August, San Francisco, CA, U.S.A., AIS e-Library, Paper 680.

MADLBERGER M and ROZTOCKI N (2009) Digital cross-organizational collaboration: towards a preliminary framework. In Proceedings of the Fifteenth Americas Conference on Information Systems (KENDALL K and VARSHNEY U, Eds), August, San Francisco, CA, U.S.A., AIS e-Library, Paper 679.

HICSS-39 2006

EDINGTON B and SHIN N (2006) An integrative framework for contextual factors affecting it implementation. In Proceedings of the 39th Annual Hawaii International Conference on System Sciences (NUNAMAKER JF Jr. and BRIGGS RO, Eds), Vol. 1, 04–07 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

CHAKRABARTY S (2006) A conceptual model for bidirectional service, information and product quality in an IS outsourcing collaboration environment. In Proceedings of the 39th Annual Hawaii International Conference on System Sciences (NUNAMAKER JF Jr. and BRIGGS RO, Eds), Vol. 1, 04–07 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

WANG ETG, TAI JCF and WEI H-L (2006) IT-enabled virtual integration as a mechanism for mediating the impact of environmental uncertainty on supply chain performance. In Proceedings of the 39th Annual Hawaii International Conference on System Sciences (NUNAMAKER JF Jr. and BRIGGS RO, Eds), Vol. 1, 04–07 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

NAGY A (2006) Collaboration and conflict in the electronic integration of supply networks. In Proceedings of the 39th Annual Hawaii International Conference on System Sciences (NUNAMAKER JF Jr. and BRIGGS RO, Eds), Vol. 1, 04–07 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

LEFEBVRE E, LEFEBVRE LA, HEN GL and MENDGEN R (2006) Cross-border e-collaboration for new product development in the automotive industry. In Proceedings of the 39th Annual Hawaii International Conference on System Sciences (NUNAMAKER JF Jr. and BRIGGS RO, Eds), Vol. 1, 04–07 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

HICSS-40 2007

SHIN N (2007) Information technology and diversification: how their relationship affects firm performance. In Proceedings of 40th Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 3–5 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

VAN OVEREEM A, WITTERS J and PERISTERAS V (2007) An interoperability framework for Pan-European e-government services (PEGS). In Proceedings of 40th Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 3–5 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

WEI H-L and WANG ETG (2007) Creating strategic value from supply chain visibility – the dynamic capabilities view. In Proceedings of 40th Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 3–5 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

HICSS-41 2008

ALI M, KURNIA S and JOHNSTON RB (2008) A dyadic model of inter-organizational systems (IOS) adoption maturity. In Proceedings of 41st Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 7–10 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

HUNG Y-TC and NGUYEN MTTD (2008) The impact of cultural diversity on global virtual team collaboration: a social identity perspective. In Proceedings of 41st Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 7–10 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

MADLBERGER M (2008) Inter-organizational collaboration in supply chain management: what drives firms to share information with their trading partners? In Proceedings of 41st Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 7–10 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

BLUMENBERG S, BEIMBORN D and KOENIG W (2008) Determinants of IT outsourcing relationships: a conceptual model. In Proceedings of 41st Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 7–10 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

REINIG BA, BRIGGS RO and DE VREEDE GJ (2008). A cross-cultural investigation of the goal-attainment-likelihood construct and its effect on satisfaction with technology supported collaboration. In Proceedings of 41st Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 7–10 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

ZHANG S, TREMAINE M, EGAN R, MILEWSKI A, PLOTNICK L, O’SULLIVAN P and FJERMESTAD J (2008) Occurrence and effects of leader delegation in virtual teams. In Proceedings of 41st Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 7–10 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

HICSS-42 2009

MADLBERGER M and ROZTOCKI N (2009) Digital cross-organizational and cross-border collaboration: a scientometric study. In Proceedings of 42nd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

VAN OVEREEM A and VAN OOSTEN J (2009) Towards a pan European e-ID interoperability infrastructure. In Proceedings of 42nd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

PAUL S and RAY S (2009) Cultural diversity, perception of work atmosphere, and task conflict in collaboration technology supported global virtual teams: findings from a laboratory experiment. In Proceedings of 42nd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

GREGORY R, BECK R and PRIFLING R (2009) Breaching the knowledge transfer blockade in IT offshore outsourcing projects – a case from the financial services industry. In Proceedings of 42nd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

JEONG C, KO IS, JANG HY and LEE CS (2009) The effects of IT leveraging competence on firm performance in cross-firm relationships: focusing on social capital and collaboration. In Proceedings of 42nd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

BLUMENBERG S, BEIMBORN D, MARTIN SF, BRODNIK B, GUNNE C and WENDT S (2009) Determinants of outsourcing success in the financial industry: the impact of importance. In Proceedings of 42nd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Waikoloa, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

HICSS-43 2010

CHOI S-J and KO I (2010) The effects of electronic collaboration on inter-organizational learning and firm performance. In Proceedings of 43rd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

MADLBERGER M and ROZTOCKI N (2010) Digital cross-organizational collaboration: a metatriangulation review. In Proceedings of 43rd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

PAUL S and RAY S (2010) Manifested intra-group conflict in collaborative technology supported multi-cultural virtual teams: finds from a laboratory experiment. In Proceedings of 43rd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

VON STETTEN A, BEIMBORN D, KUZNETSOVA E and MOOS B (2010) The impact of cultural differences on IT nearshoring risks from a German perspective. In Proceedings of 43rd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

YAN L, WEI WX, HAI TH and WATSON R (2010) Dual identification of IS offshoring call center employees: understanding its antecedents and consequences. In Proceedings of 43rd Hawaii International Conference on System Sciences (SPRAGUE R, Ed), 5–8 January, Kauai, HI, U.S.A., IEEE Computer Society, Washington, DC, U.S.A., IEEE Xplore.

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Romano, N., Pick, J. & Roztocki, N. A motivational model for technology-supported cross-organizational and cross-border collaboration. Eur J Inf Syst 19, 117–133 (2010). https://doi.org/10.1057/ejis.2010.17

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