Abstract
The COVID-19 pandemic has accelerated the digitization process. Interface design and human-computer interaction become political tools in this context, which can guarantee quality in the experience of users of mobile devices, reducing these social distances. In this study a systematic map** was executed to clarify the outlines of criteria that are commonly evaluated on mobile device interfaces in the light of the literature, trying to emphasize more specific aspects, investigating the heuristics, metrics, and recommendations described in each study. This map** identified 65 heuristics, which were divided into four groups: Usability, User Experience, Accessibility, and Aesthetics. Further research is needed to investigate how to structure the heuristics in a way that facilitates understanding, consultation, and the evaluation processes.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Notes
- 1.
Airtable – https://airtable.com/.
- 2.
Miro – https://miro.com/.
References
Iivari, N., Sharma, S., Ventä-Olkkonen, L.: Digital transformation of everyday life–How COVID-19 pandemic transformed the basic education of the young generation and why information management research should care? Int. J. Inf. Manag. 1(55), 102183 (2020). https://doi.org/10.1016/j.i**fomgt.2020.102183
Petersen, K., Feldt, R., Mujtaba, S., Mattsson, M.: Systematic map** studies in software engineering. In: 12th International Conference on Evaluation and Assessment in Software Engineering (EASE), 12 June 2008, pp. 1–10 (2008). https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/EASE2008.8
Kitchenham, B.: Procedures for performing systematic reviews 33(2004), 1–26. Keele University, Keele (2004). ISSN:1353-7776
Dermeval, D., Coelho, J.A., Bittencourt, I.I.: Mapeamento sistemático e revisao sistemática da literatura em informática na educaçao. In: Jaques, P.A., Pimentel, M., Siqueira, Sean, Bittencourt, I.G. (eds.) Metodologia de Pesquisa em Informática na Educação: Abordagem Quantitativa de Pesquisa. SBC, Porto Alegre (2019). https://metodologia.ceie-br.org/wp-content/uploads/2019/11/livro2_cap3.pdf
Mickalowski, K., Mickelson, M., Keltgen, J.: Apple’s iPhone launch: a case study in effective marketing. Bus. Rev. 9(2), 283–288 (2008). https://5y1.org/download/0e13f6d318da37175441054f0af0f177.pdf
Abubakar, H.I., Hashim, N.L., Hussain, A.: Usability evaluation model for mobile banking applications interface: model evaluation process using experts’ panel. J. Telecommun. Electron. Comput. Eng. (JTEC). 8(10), 53–57 (2016). e-ISSN: 2289-8131
Inal, Y.: Heuristic-based user interface evaluation of the mobile centralized doctor appointment system: a case study. Electron. Libr. (2019). ISSN: 0264-0473
Ivanc, D., Vasiu, R., Onita, M.: Usability evaluation of a lms mobile web interface. In: Skersys, T., Butleris, R., Butkiene, R. (eds.) ICIST 2012. CCIS, vol. 319, pp. 348–361. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-33308-8_29
Lumsden, J., MacLean, R.: A comparison of pseudo-paper and paper prototy** methods for mobile evaluations. In: Meersman, R., Tari, Z., Herrero, P. (eds.) OTM 2008. LNCS, vol. 5333, pp. 538–547. Springer, Heidelberg (2008). https://doi.org/10.1007/978-3-540-88875-8_77
Machado Neto, O., Pimentel, M.D.: Heuristics for the assessment of interfaces of mobile devices. In: Proceedings of the 19th Brazilian Symposium on Multimedia and the Web, pp. 93–96 (2013). https://doi.org/10.1145/2526188.2526237
Nayebi, F., Desharnais, J.M., Abran, A.: The state of the art of mobile application usability evaluation. In: 2012 25th IEEE Canadian Conference on Electrical and Computer Engineering (CCECE), pp. 1–4. IEEE (2012). https://doi.org/10.1109/CCECE.2012.6334930
Omar, K., Rapp, B., Gómez, J.M.: Heuristic evaluation checklist for mobile ERP user interfaces. In: 2016 7th International Conference on Information and Communication Systems (ICICS), pp. 180–185. IEEE (2016). https://doi.org/10.1109/IACS.2016.7476107
Orlandini, G., Castadelli, G., Presumido Braccialli, L.: Ergonomics and usability in sound dimension: evaluation of a haptic and acoustic interface application for mobile devices. In: Marcus, A. (ed.) DUXU 2014. LNCS, vol. 8518, pp. 193–202. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-07626-3_18
Pathak, A., Kumazawa, I.: Usability evaluation of touch panel-based mobile device on user interface with multimodal feedback. In: IEEE-International Conference on Advances in Engineering, Science and Management (ICAESM-2012), pp. 703–708. IEEE (2012). e-ISBN: 978-81-909042-2-3
Soui, M., Chouchane, M., Gasmi, I., Mkaouer, M.W.: PLAIN: PLugin for predicting the usAbility of Mobile User INterface. In: VISIGRAPP (1: GRAPP), pp. 127–136 (2017). https://doi.org/10.5220/0006171201270136
Wang, S., Li, B., Zhu, Y.: Comprehensive evaluation of usability at the mobile end interface. In: IOP Conference Series: Materials Science and Engineering 2019 Jul 1, vol. 573, no. 1, p. 012037. IOP Publishing (2019). https://iopscience.iop.org/article/10.1088/1757-899X/573/1/012037/meta
Yáñez, G.R., Cascado, C.D., Sevillano, J.L.: Heuristic evaluation on mobile interfaces: a new checklist. Sci. World J. 1, 2014 (2014). https://doi.org/10.1155/2014/434326
Arrue, M., Vigo, M., Abascal, J.: Automatic evaluation of mobile web accessibility. In: Stephanidis, C., Pieper, M. (eds.) UI4ALL 2006. LNCS, vol. 4397, pp. 244–260. Springer, Heidelberg (2007). https://doi.org/10.1007/978-3-540-71025-7_16
Carvalho, L.P., Ferreira, L.P., Freire, A.P.: Accessibility evaluation of rich internet applications interface components for mobile screen readers. In: Proceedings of the 31st Annual ACM Symposium on Applied Computing, pp. 181–186 (2016). https://doi.org/10.1145/2851613.2851680
De Barros, A.C., Leitão, R., Ribeiro, J.: Design and evaluation of a mobile user interface for older adults: navigation, interaction and visual design recommendations. Procedia Comput. Sci. 1(27), 369–378 (2014). https://doi.org/10.1016/j.procs.2014.02.041
Kobayashi, M., Hiyama, A., Miura, T., Asakawa, C., Hirose, M., Ifukube, T.: Elderly user evaluation of mobile touchscreen interactions. In: Campos, P., Graham, N., Jorge, J., Nunes, N., Palanque, P., Winckler, M. (eds.) INTERACT 2011. LNCS, vol. 6946, pp. 83–99. Springer, Heidelberg (2011). https://doi.org/10.1007/978-3-642-23774-4_9
Nathan, S.S., Hussain, A., Hashim, N.L.: Usability evaluation of DEAF mobile application interface: a systematic review. J. Eng. Appl. Sci. 13(2), 291–297 (2018). ISSN 1816-949X
Rezae, M., Chen, N., McMeekin, D., Tan, T., Krishna, A., Lee, H.: The evaluation of a mobile user interface for people on the autism spectrum: an eye movement study. Int. J. Hum. Comput. Stud. 1(142), 102462 (2020). https://doi.org/10.1016/j.ijhcs.2020.102462
Ruzic L., Harrington C. N., Sanford J. A. Design and evaluation of mobile interfaces for an aging population. InProc. 10th Int. Conf. Adv. Comput.-Hum. Interact.(ACHI) 2017 Mar (pp. 305–309). Recovered from: https://www.thinkmind.org/download.php?articleid=achi_2017_15_10_28016
Smaradottir B., Håland J., Martinez S. Accessibility of Mobile Devices for Visually Impaired Users: An Evaluation of the Screen-Reader VoiceOver. Studies in health technology and informatics. 2017 Jan 1;245:1381-. Recovered from: https://europepmc.org/article/med/29295460
Muslim E., Lestari R. A., Hazmy A. I., Alvina S. User interface evaluation of mobile application krl access using user experience approach. In IOP Conference Series: Materials Science and Engineering 2019 Apr 1 (Vol. 508, No. 1, p. 012110). IOP Publishing. Recovered from: https://iopscience.iop.org/article/https://doi.org/10.1088/1757-899X/508/1/012110/meta
Veldsman A., van Greunen D. Comparative usability evaluation of a mobile health app. In2017 IST-Africa Week Conference (IST-Africa) 2017 May 30 (pp. 1–8). IEEE. doi: https://doi.org/10.23919/ISTAFRICA.2017.8102383
Zamri K. Y., Al Subhi N. N. 10 user interface elements for mobile learning application development. In2015 International Conference on Interactive Mobile Communication Technologies and Learning (IMCL) 2015 Nov 19 (pp. 44–50). IEEE. doi: https://doi.org/10.1109/IMCTL.2015.7359551
Ines, G., Makram, S., Mabrouka, C., Mourad, A.: Evaluation of mobile interfaces as an optimization problem. Procedia computer science. 1(112), 235–248 (2017). https://doi.org/10.1016/j.procs.2017.08.234
Miniukovich, A., De Angeli, A.: Visual impressions of mobile app interfaces. In: Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational 26 Oct 2014, pp. 31–40 (2014). ISBN: 978-1-4503-2542-4
Warfel, T., Maurer, D.: Card sorting: a definitive guide. Boxes and arrows (2004). http://www.iimagineservicedesign.com/wp-content/uploads/2015/07/Card-sorting-a-definitive-guide-%C2%AB-Boxes-and-Arrows.pdf
Vaz, F.R., Carvalho, C.L.: Visualização de informações. Universidade Federal de Goiás (2004). https://ww2.inf.ufg.br/sites/default/files/uploads/relatorios-tecnicos/RT-INF_003-04.pdf
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2021 Springer Nature Switzerland AG
About this paper
Cite this paper
Sousa de Paula Santos, K., Frango Silveira, I. (2021). Interface Analysis Criteria for Mobile Devices: A Systematic Map**. In: Ruiz, P.H., Agredo-Delgado, V., Kawamoto, A.L.S. (eds) Human-Computer Interaction. HCI-COLLAB 2021. Communications in Computer and Information Science, vol 1478. Springer, Cham. https://doi.org/10.1007/978-3-030-92325-9_9
Download citation
DOI: https://doi.org/10.1007/978-3-030-92325-9_9
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-92324-2
Online ISBN: 978-3-030-92325-9
eBook Packages: Computer ScienceComputer Science (R0)