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Chapter and Conference Paper
Features of Persuasive AI in the Workplace
Artificial Intelligence (AI) technologies can act as persuaders when implemented in workplace tools and infrastructure. How users process and react to interacting with features of such AI technologies in the w...
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Chapter and Conference Paper
Enterprise Social Media Use in Classroom Team Project: A Mixed-Methods Exploration of the Effects of Affordances on Team Productivity and Use
This paper explores the adoption of a group-based Enterprise Social Media (ESM) tool (i.e., Microsoft Teams) in the context of a mid-sized undergraduate course in Information and Technology Management (ITM), t...
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Chapter and Conference Paper
Improving User Experience Through Recommendation Message Design: A Systematic Literature Review of Extant Literature on Recommender Systems and Message Design
This paper reports the findings of a Systematic Literature Review of extant literature on Recommender Systems (RS) and message design. By identifying, analyzing and synthesizing relevant studies, we aim to gen...
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Chapter and Conference Paper
Investigating Linguistic Indicators of Generative Content in Enterprise Social Media
Teamwork is at the heart of most organizations today. Given increased pressures for organizations to be flexible, and adaptable, teams are organizing in novel ways, using novel technologies to be increasingly...
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Chapter and Conference Paper
Beyond System Design: The Impact of Message Design on Recommendation Acceptance
The current paper reports on the results of a pilot study to explore the impact of message design on users’ likelihood to accept system-generated recommendations as well as their intention to use the recommend...
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Chapter and Conference Paper
Social Media and the Digital Enterprise
Over the last decade, the role of social media in enabling the digital enterprise has been rapidly growing. In order for digital enterprises to embrace the opportunities afforded by social media technologies, ...
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Article
Open AccessTeam boundary spanning: strategic implications for the implementation and use of enterprise social media
Recent team boundary spanning literature has recommended a shift toward assessing the role of virtual tools – such as social media. Simultaneously the proliferation of Enterprise Social Media (ESM) points to t...
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Chapter and Conference Paper
Exploring the Effects of Source Credibility on Information Adoption on YouTube
This research-in-progress paper explores the effects of information source credibility (brands versus vloggers), information type (how-to tutorial versus product demonstration), and viewer characteristics on p...
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Article
A scientometric analysis of social media research (2004–2011)
To better understand the rapidly growing social media research domain, this study presents the findings of a scientometric analysis of the corresponding literature. We conducted a research productivity analysi...
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Chapter and Conference Paper
Social Media Marketing on Twitter
With the rise of social media marketing as an important domain of practice and research, a growing number of scholarly and practitioner articles have emerged highlighting best practices in social media marketi...
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Chapter and Conference Paper
The Green Vistas of Sustainable Innovation in the IT Domain
Sustainable innovation is about creating social, environmental, and economic value for all stakeholders involved. The sustainable innovation lens offers an extension of the prevailing discourse on Green IT/IS ...
