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  1. No Access

    Chapter and Conference Paper

    Should Conversational Agents Care About Our Gender Identity?

    Chatbots are increasing their relevance in the global market. Nonetheless, companies are still struggling to develop chatbots that provide their clients with an optimal experience and, so far, few insights hav...

    Arturo Cocchi, Tibor Bosse, Michelle van Pinxteren in Chatbot Research and Design (2024)

  2. Article

    Open Access

    The ABC of algorithmic aversion: not agent, but benefits and control determine the acceptance of automated decision-making

    While algorithmic decision-making (ADM) is projected to increase exponentially in the coming decades, the academic debate on whether people are ready to accept, trust, and use ADM as opposed to human decision-...

    Gabi Schaap, Tibor Bosse, Paul Hendriks Vettehen in AI & SOCIETY (2023)

  3. No Access

    Chapter and Conference Paper

    Using Theory of Mind to Assess Users’ Sense of Agency in Social Chatbots

    The technological advancements in the field of chatbot research is booming. Despite this, it is still difficult to assess which social characteristics a chatbot needs to have for the user to interact with it a...

    Evelien Heyselaar, Tibor Bosse in Chatbot Research and Design (2020)

  4. No Access

    Chapter and Conference Paper

    Virtual Agents for Professional Social Skills Training: An Overview of the State-of-the-Art

    Training of interpersonal communication skills is typically done using role play, by practising relevant scenarios with the help of professional actors. However, as a result of the rapid developments in human-...

    Kim Bosman, Tibor Bosse, Daniel Formolo in Intelligent Technologies for Interactive E… (2019)

  5. No Access

    Chapter and Conference Paper

    Towards Humanlike Chatbots Hel** Users Cope with Stressful Situations

    Many researchers are studying the application of computer-generated...

    Lenin Medeiros, Charlotte Gerritsen, Tibor Bosse in Computational Collective Intelligence (2019)

  6. No Access

    Chapter and Conference Paper

    A Serious Game for Training Verbal Resilience to Doorstep Scams

    People are frequently confronted with scams; swindlers trying to gain your trust to get hold of your personal information, money or belongings. Elderly people are especially vulnerable to these tricks, that ty...

    Laura M. van der Lubbe, Charlotte Gerritsen, Daniel Formolo in Games and Learning Alliance (2019)

  7. Chapter and Conference Paper

    A Multimodal Chatbot System for Enhancing Social Skills Training for Security Guards

    Chatbots are typically used in dialogue systems for various purpose...

    Stein de Bever, Daniel Formolo, Shuai Wang in Human-Computer Interaction. Perspectives o… (2019)

  8. No Access

    Chapter and Conference Paper

    Studying the Impact of Trained Staff on Evacuation Scenarios by Agent-Based Simulation

    Human evacuation experiments can trigger distress, be unethical and present high costs. As a solution, computer simulations can predict the effectiveness of new emergency management procedures. This paper app...

    Daniel Formolo, Tibor Bosse, Natalie van der Wal in Social Informatics (2018)

  9. No Access

    Chapter and Conference Paper

    Mood Mirroring with an Embodied Virtual Agent: A Pilot Study on the Relationship Between Personalized Visual Feedback and Adherence

    Human support is thought to increase adherence to internet-based interventions for common mental health disorders, but can be costly and reduce treatment accessibility. Embodied virtual agents may be used to d...

    Simon Provoost, Jeroen Ruwaard in Highlights of Practical Applications of Ag… (2018)

  10. No Access

    Chapter and Conference Paper

    Simulating Mutual Support Networks of Human and Artificial Agents

    In this paper, a multi-agent simulation model is presented to investigate the dynamics of ‘mutual-support networks’: online social networks consisting of both humans and artificial agents. Via such networks, h...

    Lenin Medeiros, Tibor Bosse, Jan Treur in Social Informatics (2018)

  11. No Access

    Chapter and Conference Paper

    Using Run-Time Biofeedback During Virtual Agent-Based Aggression De-escalation Training

    This exploratory study discusses how biofeedback can be displayed and used in the context of virtual agent-based social skills training. Using Virtual Reality, a prototype of an aggression de-escalation traini...

    Romy A. M. Blankendaal, Tibor Bosse in Advances in Practical Applications of Agen… (2018)

  12. No Access

    Chapter and Conference Paper

    Get Your Virtual Hands Off Me! – Develo** Threatening IVAs Using Haptic Feedback

    Intelligent Virtual Agents (IVAs) become widely used for numerous applications, varying from healthcare decision support to communication training. In several of such applications, it is useful if IVAs have th...

    Linford Goedschalk, Tibor Bosse, Marco Otte in Artificial Intelligence (2018)

  13. No Access

    Chapter and Conference Paper

    Using Crowdsourcing for the Development of Online Emotional Support Agents

    This paper describes several steps towards the development of an online agent (or socialbot) that provides emotional support to stressed users. In particular, we present an empirical study that was conducted w...

    Lenin Medeiros, Tibor Bosse in Highlights of Practical Applications of Ag… (2018)

  14. No Access

    Chapter and Conference Paper

    Design of an Agent-Based Learning Environment for High-Risk Doorstep Scam Victims

    Doorstep scams are scams, often happening at the front door, in which a con artist has a convincing, but fraudulent, story with the purpose of coming into your house and/or stealing money. Various campaigns to...

    Laura M. van der Lubbe, Tibor Bosse in Highlights of Practical Applications of Ag… (2018)

  15. No Access

    Book and Conference Proceedings

    BNAIC 2016: Artificial Intelligence

    28th Benelux Conference on Artificial Intelligence, Amsterdam, The Netherlands, November 10-11, 2016, Revised Selected Papers

    Tibor Bosse, Bert Bredeweg in Communications in Computer and Information Science (2017)

  16. Chapter and Conference Paper

    Inducing Fear: Cardboard Virtual Reality and 2D Video

    A Virtual Reality based training can be an interesting method to teach crowd managers and emergency responders how to act in emergency situations under pressure. Compared to watching Two-Dimensional Video, Vir...

    C. Natalie van der Wal, Annabella Hermans in Human-Computer Interaction. User Interface… (2017)

  17. No Access

    Chapter and Conference Paper

    An Agent-Based Aggression De-escalation Training Application for Football Referees

    An ongoing problem associated with sports such as football is the regular occurrence of aggressive behavior against referees. Campaigns and meetings for players and football clubs that are organized by the Dut...

    Tibor Bosse, Ward van Breda, Nousha van Dijk in Progress in Artificial Intelligence (2017)

  18. No Access

    Chapter and Conference Paper

    A Conversational Agent that Reacts to Vocal Signals

    Conversational agents are increasingly being used for training of social skills. One of their most important benefits is their ability to provide natural interaction with humans. This work proposes to extend c...

    Daniel Formolo, Tibor Bosse in Intelligent Technologies for Interactive Entertainment (2017)

  19. No Access

    Chapter and Conference Paper

    Towards Serious Gaming for Communication Training - A Pilot Study with Police Academy Students

    Serious games are increasingly being used for training of communicative skills. The main idea is to create a virtual environment in which a trainee can interact with graphically embodied virtual characters. By...

    Tibor Bosse, Charlotte Gerritsen in Intelligent Technologies for Interactive Entertainment (2017)

  20. No Access

    Chapter and Conference Paper

    Getting Frustrated: Modelling Emotional Contagion in Stranded Passengers

    Train passengers can get stranded due to a variety of events, such as a delay, technical malfunctioning or a natural disaster. Stranded passengers can get frustrated, which could escalate in misbehaviours. Ex...

    C. Natalie van der Wal, Maik Couwenberg in Advances in Artificial Intelligence: From … (2017)

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