BNAIC 2016: Artificial Intelligence
28th Benelux Conference on Artificial Intelligence, Amsterdam, The Netherlands, November 10-11, 2016, Revised Selected Papers
Chapter and Conference Paper
Chatbots are increasing their relevance in the global market. Nonetheless, companies are still struggling to develop chatbots that provide their clients with an optimal experience and, so far, few insights hav...
Article
While algorithmic decision-making (ADM) is projected to increase exponentially in the coming decades, the academic debate on whether people are ready to accept, trust, and use ADM as opposed to human decision-...
Chapter and Conference Paper
The technological advancements in the field of chatbot research is booming. Despite this, it is still difficult to assess which social characteristics a chatbot needs to have for the user to interact with it a...
Chapter and Conference Paper
Training of interpersonal communication skills is typically done using role play, by practising relevant scenarios with the help of professional actors. However, as a result of the rapid developments in human-...
Chapter and Conference Paper
Many researchers are studying the application of computer-generated...
Chapter and Conference Paper
People are frequently confronted with scams; swindlers trying to gain your trust to get hold of your personal information, money or belongings. Elderly people are especially vulnerable to these tricks, that ty...
Chapter and Conference Paper
Chatbots are typically used in dialogue systems for various purpose...
Chapter and Conference Paper
Human evacuation experiments can trigger distress, be unethical and present high costs. As a solution, computer simulations can predict the effectiveness of new emergency management procedures. This paper app...
Chapter and Conference Paper
Human support is thought to increase adherence to internet-based interventions for common mental health disorders, but can be costly and reduce treatment accessibility. Embodied virtual agents may be used to d...
Chapter and Conference Paper
In this paper, a multi-agent simulation model is presented to investigate the dynamics of ‘mutual-support networks’: online social networks consisting of both humans and artificial agents. Via such networks, h...
Chapter and Conference Paper
This exploratory study discusses how biofeedback can be displayed and used in the context of virtual agent-based social skills training. Using Virtual Reality, a prototype of an aggression de-escalation traini...
Chapter and Conference Paper
Intelligent Virtual Agents (IVAs) become widely used for numerous applications, varying from healthcare decision support to communication training. In several of such applications, it is useful if IVAs have th...
Chapter and Conference Paper
This paper describes several steps towards the development of an online agent (or socialbot) that provides emotional support to stressed users. In particular, we present an empirical study that was conducted w...
Chapter and Conference Paper
Doorstep scams are scams, often happening at the front door, in which a con artist has a convincing, but fraudulent, story with the purpose of coming into your house and/or stealing money. Various campaigns to...
Book and Conference Proceedings
28th Benelux Conference on Artificial Intelligence, Amsterdam, The Netherlands, November 10-11, 2016, Revised Selected Papers
Chapter and Conference Paper
A Virtual Reality based training can be an interesting method to teach crowd managers and emergency responders how to act in emergency situations under pressure. Compared to watching Two-Dimensional Video, Vir...
Chapter and Conference Paper
An ongoing problem associated with sports such as football is the regular occurrence of aggressive behavior against referees. Campaigns and meetings for players and football clubs that are organized by the Dut...
Chapter and Conference Paper
Conversational agents are increasingly being used for training of social skills. One of their most important benefits is their ability to provide natural interaction with humans. This work proposes to extend c...
Chapter and Conference Paper
Serious games are increasingly being used for training of communicative skills. The main idea is to create a virtual environment in which a trainee can interact with graphically embodied virtual characters. By...
Chapter and Conference Paper
Train passengers can get stranded due to a variety of events, such as a delay, technical malfunctioning or a natural disaster. Stranded passengers can get frustrated, which could escalate in misbehaviours. Ex...