-
Chapter and Conference Paper
Towards Humanlike Chatbots Hel** Users Cope with Stressful Situations
Many researchers are studying the application of computer-generated...
-
Chapter and Conference Paper
Simulating Mutual Support Networks of Human and Artificial Agents
In this paper, a multi-agent simulation model is presented to investigate the dynamics of ‘mutual-support networks’: online social networks consisting of both humans and artificial agents. Via such networks, h...
-
Chapter and Conference Paper
Using Crowdsourcing for the Development of Online Emotional Support Agents
This paper describes several steps towards the development of an online agent (or socialbot) that provides emotional support to stressed users. In particular, we present an empirical study that was conducted w...
-
Chapter and Conference Paper
An Agent-Based Model Predicting Group Emotion and Misbehaviours in Stranded Passengers
Airline passengers can get stranded in an airport due to a number of reasons. As a consequence, they might get frustrated. Frustration leads to misbehaving if a given individual is frustrated enough, according...
-
Chapter and Conference Paper
Testing the Acceptability of Social Support Agents in Online Communities
This paper describes the first steps towards development and evaluation of an ‘artificial friend’, i.e., an intelligent agent that provides support via text messages in social media in order to alleviate the s...
-
Chapter and Conference Paper
Modelling a Mutual Support Network for Co** with Stress
The emotional state of an individual is continuously affected by daily events. Stressful periods can be coped with by support from a person’s social environment. Support can for example reduce stress and socia...
-
Chapter and Conference Paper
Empirical Analysis of Social Support Provided via Social Media
Social media are an effective means for people to share everyday problems with their peers. Although this often leads to empathic responses which help alleviate the experienced stress, such peer support is not...