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Article
Theorising the Microfoundations of analytics empowerment capability for humanitarian service systems
The world is facing an unprecedented humanitarian crisis due to the COVID-19 pandemic. Humanitarian service systems are being empowered to tackle this crisis through the use of vast amounts of structured and u...
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Article
Tackling the global challenges using data-driven innovations
The data revolution transforms operations, innovation, and society through artificial intelligence and advanced analytics. Data-driven innovations (DDI) have the most potential to tackle global challenges, inc...
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Chapter and Conference Paper
Social Media Trolling: An fsQCA Approach
The rise of online social media has fostered increasing instances of deviant online behaviour. One of the most lethal is collective bullying i.e., trolling, which has severe impacts including suicides of victi...
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Article
The effect of dynamic information cues on sales performance in live streaming e-commerce: an IFT and ELM perspective
Compared with traditional e-commerce, the advanced technology of live streaming e-commerce provides more dynamic information cues to enable viewers to make better decisions. Drawing on the information foraging...
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Article
Open AccessFrom Caterpillar to Butterfly: Social Media Engagement of the Socially Excluded Third-Gender People in Bangladesh
This paper focuses on the effects of gender diversity – in terms of binary- and third-gender – on social media engagement (SMEn). Specifically, we examine the extent to which SMEn's antecedents and outcomes va...
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Article
Customer behavior of online group buying: an investigation using the transaction cost economics theory perspective
As online group buying (OGB) businesses increasingly face strong competition, understanding the beliefs, attitudes, and behaviors of their customers is critical. Hence, the purpose of this study is to understa...
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Article
Open AccessReconceptualizing cybersecurity awareness capability in the data-driven digital economy
Data breaches have become a formidable challenge for business operations in the twenty-first century. The emergence of big data in the ever-growing digital economy has created the necessity to secure critical ...
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Article
Artificial intelligence in E-Commerce: a bibliometric study and literature review
This paper synthesises research on artificial intelligence (AI) in e-commerce and proposes guidelines on how information systems (IS) research could contribute to this research stream. To this end, the innovat...
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Article
Transforming business using digital innovations: the application of AI, blockchain, cloud and data analytics
This study explores digital business transformation through the lens of four emerging technology fields: artificial intelligence, blockchain, cloud and data analytics (i.e., ABCD). Specifically, the study inve...
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Article
Privacy concerns in E-commerce: A taxonomy and a future research agenda
Safeguarding consumer privacy is a key challenge for the growth of e-commerce. The dramatic technological changes advanced by online platforms, big data, artificial intelligence, virtual reality, virtual assis...
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Article
Big data and disaster management: a systematic review and agenda for future research
The era of big data and analytics is opening up new possibilities for disaster management (DM). Due to its ability to visualize, analyze and predict disasters, big data is changing the humanitarian operations ...
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Article
Social media adoption and use for improved emergency services operations: the case of the NSW SES
Despite the exponential growth of social media in emergency services design and delivery, academic research and managerial practice have paid little attention to how to adopt and use it to transform operations...
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Article
Affordance theory and e-books: evaluating the e-reading experience using netnography
E-books have changed the business of book publishing and the reading experience of the general public. Dedicated e-readers and other smart devices are integral to e-books offering affordances to overcome the p...
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Chapter
Does Service Quality Perception in Omnichannel Retailing Matter? A Systematic Review and Agenda for Future Research
The retailing landscape has been transformed in the past decade with the emergence of web, mobile and social media. Multichannel retailers are focusing on establishing seamless omnichannel service experience. ...
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Chapter and Conference Paper
ERP Adoption and Use in Production Research: An Archival Analysis and Future Research Directions
The enterprise resource planning (ERP) adoption and use phenomenon has attracted much of the attention of production researchers over the last two to three decades. Through a systematic literature review, the ...
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Article
Big data analytics in electronic markets
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Article
Open AccessBig data analytics in E-commerce: a systematic review and agenda for future research
There has been an increasing emphasis on big data analytics (BDA) in e-commerce in recent years. However, it remains poorly-explored as a concept, which obstructs its theoretical and practical development. Thi...
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Chapter and Conference Paper
Impact of Perceived Connectivity on Intention to Use Social Media: Modelling the Moderation Effects of Perceived Risk and Security
The main objective of this study is to assess the impact of perceived connectivity (PC) on the intention to use (IU) social media in organizations, as well as the moderating effects of perceived risk (PR) and ...
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Chapter and Conference Paper
Big Data Analytics for Supply Chain Management: A Literature Review and Research Agenda
The main objective of this study is to provide a literature review of big data analytics for supply chain management. A review of articles related to the topics was done within SCOPUS, the largest abstract and...
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Article
Continuance of mHealth services at the bottom of the pyramid: the roles of service quality and trust
Continued usage of information systems (or, IS continuance) has proven to be a critical success parameter for ICT implementation at the top of the global economic pyramid. However, there are few studies which ...
