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Article
Why Work Around the Process? Analyzing Workarounds Through the Lens of the Theory of Planned Behavior
Workarounds are a common practice in a broad range of organizational and technological contexts, which has received much attention in information systems research. They are sometimes considered negatively, ass...
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Chapter and Conference Paper
From Automatic Workaround Detection to Process Improvement: A Case Study
The improvement of business processes through learning and investigating workarounds has attracted research attention in recent years. Workarounds can be considered as a symptom of needed process improvements ...
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Chapter and Conference Paper
Workarounds in Business Processes: A Goal-Based Analysis
Workarounds in business processes and information systems (IS) have attracted research attention in recent years. Deviating from official processes, workarounds are goal-driven adaptations. Understanding the u...
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Article
A process mining-based analysis of business process work-arounds
Business process work-arounds are specific forms of incompliant behavior, where employees intentionally decide to deviate from the required procedures although they are aware of them. Detecting and understandi...
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Chapter and Conference Paper
Business Process Workarounds: What Can and Cannot Be Detected by Process Mining
Business process workarounds are specific forms of incompliant behavior, where employees intentionally decide to deviate from the required procedures although they are aware of them. Detecting and understandin...
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Chapter and Conference Paper
Exploring Workaround Situations in Business Processes
Business process management (BPM) systems are implemented by organizations in order to gain a full control of processes and ensure their efficient and effective performance according to specified procedures. H...
