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    Reference Work Entry In depth

    The Diffusion of Information and Communication Technologies in the Tourism Sector

    Information and communication technologies (ICT) play an important role in every sector where information is the basis of the business. Tourism is no exception. Since the implementation of computerized reserva...

    Miriam Scaglione in Handbook of e-Tourism (2022)

  2. Chapter and Conference Paper

    Tourism Management in Japan and Switzerland: Is Japan Leapfrogging Traditional DMO’s Models? A Research Agenda

    Similarities may be seen in the development of tourism in Japan and Switzerland during the nineteenth and twentieth centuries, especially in terms of the origins and purpose of their respective national touris...

    Miriam Scaglione, Yasuo Ohe, Colin Johnson in Information and Communication Technologies… (2021)

  3. No Access

    Living Reference Work Entry In depth

    The Diffusion of Information and Communication Technologies in the Tourism Sector

    Information and communication technologies (ICT) play an important role in every sector where information is the basis of the business. Tourism is no exception. Since the implementation of computerized reserva...

    Miriam Scaglione in Handbook of e-Tourism

  4. No Access

    Chapter

    Modelling Internet Diffusion Across Tourism Sectors

    This study investigates the Bass Diffusion model. Bass’ parameters of innovation (p) and imitation (q) help explain adoption, and the ratio of these parameters sheds insights on critical mass. This study compares...

    Miriam Scaglione, Jamie Murphy in Applied Economics in the Digital Era (2020)

  5. No Access

    Article

    As time goes by: last minute momentum booking and the planned vacation process

    “Last-minute” deals in travel and tourism services are very appealing not only to travellers but also for service providers. Timing and price are central to an optimization strategy for last-minute deals for b...

    Miriam Scaglione, Coin Johnson, Pascale Favre in Information Technology & Tourism (2019)

  6. No Access

    Chapter and Conference Paper

    An Analysis of Regional Developments of Airbnb in Switzerland: Insights into Growth Patterns of a P2P Platform

    The rapid emergence of Airbnb in Switzerland is at the origin of this study. The main objective of this work is to describe the development of Airbnb’s offer in Switzerland in terms of temporal and geographica...

    Blaise Larpin, Julien Mabillard in Information and Communication Technologies… (2019)

  7. No Access

    Chapter

    Film Tourism and Its Impact on Residents Quality of Life: A Multi Logit Analysis

    Past research has confirmed film tourism emerging as a major growth sector for research in tourism and a driver of tourism development for many destinations. To date, there has been relatively substantial lite...

    Subhash Kizhakanveatil Bhaskaran Pillai in Best Practices in Hospitality and Tourism … (2019)

  8. No Access

    Article

    Strategic visitor flows and destination management organization

    The relevance of the monitoring of visitor flows (VF), namely the general or aggregate patterns of travellers’ movements in a given area is twofold. On the one hand, they are relevant for the spatial descripti...

    Rodolfo Baggio, Miriam Scaglione in Information Technology & Tourism (2018)

  9. No Access

    Chapter and Conference Paper

    Destination Attractions System and Strategic Visitor Flows

    Spatial based tourism behavior shows the relationship between visitors with the land and services environments. In the 1990s a tourism attraction systems model was proposed as a theoretical framework to answer t...

    Rodolfo Baggio, Miriam Scaglione in Current Trends in Web Engineering (2018)

  10. No Access

    Chapter and Conference Paper

    When “Last-Minute” Really Is “Last Minute”

    “Last-minute” deals in travel and tourism services are very appealing not only to travellers but also for service providers. Timing and pricing are central to an optimization strategy for last-minute deals for...

    Miriam Scaglione, Colin Johnson in Information and Communication Technologies… (2018)

  11. No Access

    Chapter and Conference Paper

    Strategic Visitor Flows (SVF) Analysis Using Mobile Data

    ‘Visitor flows’ (VF) is defined as the generalized spatial movement patterns of travellers and have always been relevant in tourism studies. Nowadays, VFs are important for understanding travel networks which go ...

    Rodolfo Baggio, Miriam Scaglione in Information and Communication Technologies… (2017)

  12. No Access

    Chapter and Conference Paper

    Productivity Convergence Across US States in the Public Sector. An Empirical Study

    This paper will examine the productivity of the public sectors in the US across the states. Because there is heterogeneity across states in terms of public services provided that could impact its productivity....

    Miriam Scaglione, Brian W. Sloboda in Advances in Time Series Analysis and Forecasting (2017)

  13. No Access

    Chapter and Conference Paper

    Key Factors in the Booking Activity Process: The Case of Self-catering in Valais, Switzerland

    One of the most important phases in planning a vacation is the booking activity process. The aim of this research is to study if the country of origin and/or seasonality has a link with the booking period (BP)...

    Miriam Scaglione, Colin Johnson in Information and Communication Technologies… (2017)

  14. No Access

    Chapter and Conference Paper

    Forecasting the Final Penetration Rate of Online Travel Agencies in Different Hotel Segments

    This research uses data on distribution channels of hotels gathered through a yearly survey addressed to Swiss hotels since 2006. The authors use the evolution of Online Travel Agencies (OTAs) market share as ...

    Miriam Scaglione, Roland Schegg in Information and Communication Technologies… (2016)

  15. No Access

    Article

    Future research issues in IT and tourism

    The objective of this manifesto (as a result of the JITT workshop in June 2014) is to identify a list of pivotal research topics and issues in e-tourism. E-tourism can be seen as everything that happens electr...

    Hannes Werthner, Aurkene Alzua-Sorzabal in Information Technology & Tourism (2015)

  16. No Access

    Chapter and Conference Paper

    The Impact of Attribute Preferences on Adoption Timing of Hotel Distribution Channels: Are OTAs Winning the Customer Race?

    The evolution of distribution channels in the hospitality industry has followed diverse paths over time depending on the technology used. Distribution channels can be clustered into three generations, starting...

    Miriam Scaglione, Roland Schegg in Information and Communication Technologies… (2015)

  17. No Access

    Chapter and Conference Paper

    Analysing the Penetration of Web 2.0 in Different Tourism Sectors From 2008 to 2012

    The article “An Exploratory Field Study of Web 2.0 in Tourism” (Schegg, Liebrich, Scaglione, & Ahmad, 2008) has received some interest, at least in the academic community. The authors claimed that Web 2.0 was ...

    Miriam Scaglione, Roland Schegg in Information and Communication Technologies… (2013)

  18. No Access

    Chapter and Conference Paper

    Substitution Effects Across Hotel Distribution Channels

    The evolution of distribution channels in the hospitality sector has followed different paths over time depending on the technology used. This research analyses the evolution of market shares of different clus...

    Roland Schegg, Miriam Scaglione in Information and Communication Technologies… (2013)

  19. No Access

    Chapter and Conference Paper

    Modelling and Comparing Malaysian Hotel Website Diffusion

    This study draws upon diffusion modelling, a coupled Bass Rogers model, to examine hospitality website adoption within Malaysia and across countries. The results suggest 38% of Malaysian hotels may never adopt...

    Noor Hazarina Hashim, Miriam Scaglione in Information and Communication Technologies… (2012)

  20. No Access

    Chapter and Conference Paper

    Distribution channel and efficiency: An Analytic Hierarchy Process approach

    This paper investigates the efficiency of the ratio benefit to cost in a given hotel, taking into account (as a discriminatory variable), the distribution channels (DCs) available for that hotel; namely, direc...

    Kate Varini, Miriam Scaglione, Roland Schegg in Information and Communication Technologies… (2011)

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