Engineering Electronic Negotiations
A Guide to Electronic Negotiation Technologies for the Design and Implementation of Next-Generation Electronic Markets— Future Silkroads of eCommerce
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Chapter
Recommending as Personalized Teaching
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Article
The Montreal Taxonomy for Electronic Negotiations
Research in the domain of electronic negotiations is a rather new and very interdisciplinary field, which gains more and more attention due to the industry hype and momentum regarding electronic commerce and e...
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Book
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Chapter
Introduction
Research in the domain of electronic negotiations is a rather new and very interdisciplinary field that is gaining more and more attention due to the industry hype and momentum regarding electronic commerce (e...
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Chapter
Foundations
In this chapter a specific foundation for the presentation and discussion of the research results is developed for this book. This foundation complements the theoretical and practical assets for electronic neg...
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Chapter
Electronic negotiation design
The second current problem identified in Section 2.3 for the domain of electronic negotiations describes a lack of comprehensive model representations for the design or discussion of electronic negotiation sce...
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Chapter
Application
This chapter serves two major purposes. First of all it outlines general usage domains for the enMedia framework that has been presented in this book. The second purpose is to demonstrate in detail the applica...
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Chapter
Assessment
A negotiation is a complex, ill-structured, and uncertainty-prone process, which might be subject to half-truths, tricks, and other means of psychological warfare [Syca90]. Accordingly, its multitude of aspect...
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Chapter
Electronic negotiation support
In this chapter, the concept of support for symmetric multi-attribute negotiation intermediation in electronic markets is conceptualised through the paradigm of negotiation support components (NSC). On the bas...
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Chapter
Electronic negotiation architecture
The contribution of this chapter is two-fold. First, an architecture model for symmetric multi-attribute negotiation intermediation systems in electronic markets is developed which completes the enMedia framew...
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Chapter
Evaluation, exploration, and conclusion
In this final chapter, the solution approaches suggested in this book are evaluated with regard to the initial problems identified in the domain of electronic negotiations. This includes a discussion of relate...
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Article
A Matchmaking Component for the Discovery of Agreement and Negotiation Spaces in Electronic Markets
This paper presents the design of an extended matchmaking component for electronic markets, which is able to identify negotiable agreements and the issues that are subject to the negotiation, in the case where...
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Article
Design of Roles and Protocols for Electronic Negotiations
Support for negotiations in electronic markets is one of the primary issues in today's e-commerce research. Whereas most activities are focused on automation aspects, only few efforts address the design of ele...
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Chapter and Conference Paper
Utility-Based Decision Tree Optimization: A Framework for Adaptive Interviewing
An emerging practice in e-commerce systems is to conduct interviews with buyers in order to identify their needs. The goal of such an interview is to determine sets of items that match implicit requirements. D...
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Chapter and Conference Paper
The Shop** Gate — Enabling Role- and Preference- Specific E-commerce Shop** Experiences
Customer relationship management, one-to-one marketing, recommendation systems, and real-time click mining are common means to create a personalised customer interaction in today’s e-Commerce. However, one maj...
