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  1. Chapter and Conference Paper

    Customer-Perceived Value in Business Relationships: A Cross-Sectional Survey Among Purchasing Managers in Germany

    In recent years, there has been a resurgence of interest in the value construct. Delivering superior value to customers is a major concern of management in many business markets of today. In addition, « value ...

    Andreas Eggert, Wolfgang Ulaga, Luc Drapier in Proceedings of the 2000 Academy of Marketi… (2015)