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Chapter and Conference Paper
The eGovernment Use Case Scenario
The SLA@SOI framework-a solution for the automated management of services on the basis of Service Level Agreements (SLAs)-is usually applied to automated software or hardware services. The eGovernment use case...
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Chapter and Conference Paper
A Generic Platform for Conducting SLA Negotiations
In service-oriented systems, negotiating service level agreements (SLAs) occupies a central role in the service usage cycle. It is during negotiations that parties are brought together in an interactive mechan...
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Chapter and Conference Paper
Integrated and Composable Supervision of BPEL Processes
In the past few years many supervision techniques were developed to provide reliable business processes and guarantee the established SLAs. Since none of them provided a definitive solution, the paper proposes...