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A Generic Platform for Conducting SLA Negotiations

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Service Level Agreements for Cloud Computing

Abstract

In service-oriented systems, negotiating service level agreements (SLAs) occupies a central role in the service usage cycle. It is during negotiations that parties are brought together in an interactive mechanism determined by the negotiation protocols. The choice and description of negotiation protocol determines the scope of information flow which in turn influences convergence upon an agreement. In this chapter, we observe the state of the art on negotiations and introduce the generic negotiation platform developed for the SLA@SOI framework. We strive for a generic approach for protocol description and execution that also caters for domain-based rationality and ease of adoption.

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Author information

Authors and Affiliations

  1. TU Dortmund University, August-Schmidt-Strasse 12, 44227, Dortmund, Germany

    Edwin Yaqub, Philipp Wieder & Constantinos Kotsokalis

  2. Politecnico di Milano, piazza L. Da Vinci, 32, 20133, Milano, Italy

    Valentina Mazza & Liliana Pasquale

  3. Telefónica Investigación y Desarrollo, Madrid, Spain

    Juan Lambea Rueda, Sergio García Gómez & Augustín Escámez Chimeno

Authors
  1. Edwin Yaqub
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  2. Philipp Wieder
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  3. Constantinos Kotsokalis
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  4. Valentina Mazza
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  5. Liliana Pasquale
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  6. Juan Lambea Rueda
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  7. Sergio García Gómez
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  8. Augustín Escámez Chimeno
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Corresponding author

Correspondence to Edwin Yaqub .

Editor information

Editors and Affiliations

  1. , IT & Media Center, TU Dortmund, Dortmund, 44221, Germany

    Philipp Wieder

  2. Intel Ireland Limited, Leixlip, Kildare, Ireland

    Joe M. Butler

  3. SAP Research, Karlsruhe, 76131, Germany

    Wolfgang Theilmann

  4. , IT & Media Center, TU Dortmund University, Dortmund, 44221, Germany

    Ramin Yahyapour

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Yaqub, E. et al. (2011). A Generic Platform for Conducting SLA Negotiations. In: Wieder, P., Butler, J., Theilmann, W., Yahyapour, R. (eds) Service Level Agreements for Cloud Computing. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-1614-2_12

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  • DOI: https://doi.org/10.1007/978-1-4614-1614-2_12

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  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4614-1613-5

  • Online ISBN: 978-1-4614-1614-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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