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  1. Article

    Open Access

    Virtual patient simulation to improve nurses’ relational skills in a continuing education context: a convergent mixed methods study

    Effective provider-patient communication is crucial to the delivery of high-quality care. Communication roadblock such as righting reflex is widely observed among providers and can lead to relational disengage...

    Geneviève Rouleau, Marie-Pierre Gagnon, José Côté, Lauralie Richard in BMC Nursing (2022)

  2. Article

    Managing Sick Leave in the University: Bureaucracy and Discretion

    This study examined the challenges for supervisors and managers of managing sick leave within a New Zealand university. We used a qualitative research design, interviewing 20 university staff across the academ...

    Chrystal Jaye, Lauralie Richard, Claire Amos, Geoff Noller in Humanistic Management Journal (2021)

  3. Article

    Open Access

    Typology of organizational innovation components: building blocks to improve access to primary healthcare for vulnerable populations

    Achieving equity of access to primary healthcare requires organizations to implement innovations tailored to the specific needs and abilities of vulnerable populations. However, designing pro-vulnerable innova...

    Mélanie Ann Smithman, Sarah Descôteaux in International Journal for Equity in Health (2020)

  4. Article

    Open Access

    Advancing engagement methods for trials: the CORE study relational model of engagement for a stepped wedge cluster randomised controlled trial of experience-based co-design for people living with severe mental illnesses

    Engagement is essential in trials research but is rarely embedded across all stages of the research continuum. The development, use, effectiveness and value of engagement in trials research is poorly researche...

    Lauralie Richard, Donella Piper, Wayne Weavell, Rosemary Callander, Rick Iedema in Trials (2017)

  5. Article

    Open Access

    Equity of access to primary healthcare for vulnerable populations: the IMPACT international online survey of innovations

    Improving access to primary healthcare (PHC) for vulnerable populations is important for achieving health equity, yet this remains challenging. Evidence of effective interventions is rather limited and fragmen...

    Lauralie Richard, John Furler in International Journal for Equity in Health (2016)