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Chapter and Conference Paper
Leveraging Digital Trace Data to Investigate and Support Human-Centered Work Processes
The ongoing digitization of processes in all domains of everyday life driven by IT systems shows great potential for process automation, analysis, and optimization. In the last decade process mining has advanc...
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Article
Open AccessWhat makes life for process mining analysts difficult? A reflection of challenges
Over the past few years, several software companies have emerged that offer process mining tools to assist enterprises in gaining insights into their process executions. However, the effective application of p...
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Chapter and Conference Paper
PEM4PPM: A Cognitive Perspective on the Process of Process Mining
During the last decades, process mining (PM) has matured and rapidly increased in its adoption. Making sense of data is a main part of the work of PM analysts, which involves cognitive processes. Recent work h...
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Chapter and Conference Paper
Supporting Provenance and Data Awareness in Exploratory Process Mining
Like other analytic fields, process mining is complex and knowledge-intensive and, thus, requires the substantial involvement of human analysts. The analysis process unfolds into many steps, producing multiple...
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Chapter and Conference Paper
Process Mining Challenges Perceived by Analysts: An Interview Study
Process mining analysts need to work with event data to discover (business) processes, interpret results and report meaningful conclusions. Although process mining tools are constantly enhanced and advanced te...
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Chapter and Conference Paper
Process Mining Practices: Evidence from Interviews
Process mining provides organizations with methods and techniques to extract knowledge from event logs. In their work, process analysts can draw from the wealth of techniques developed over the years by resear...
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Chapter and Conference Paper
On the Origin of Questions in Process Mining Projects
In line with the growing popularity of process mining, several methodologies have been proposed to guide the conduct of process mining projects. Such methodologies reason that process mining projects start wit...
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Article
Exploring how users engage with hybrid process artifacts based on declarative process models: a behavioral analysis based on eye-tracking and think-aloud
Process design artifacts have been increasingly used to guide the modeling of business processes. To support users in designing and understanding process models, different process artifacts have been combined ...
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Chapter and Conference Paper
Initial Insights into Exploratory Process Mining Practices
Process mining enables organizations to streamline and automate their business processes. The initial phases of process mining projects often include exploration activities aimed to familiarize with the data ...
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Chapter and Conference Paper
Data-Centric Extraction of DMN Decision Models from BPMN Process Models
Operational decisions in business processes can be modeled by using the Decision Model and Notation (DMN). The complementary use of DMN for decision modeling and of the Business Process Model and Notation (BPM...
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Chapter and Conference Paper
Conceptual Modeling of Processes and Data: Connecting Different Perspectives
Business processes constantly generate, manipulate, and consume data that are managed by organizational databases. Despite being central to process modeling and execution, the link between processes and data i...
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Chapter and Conference Paper
A Logical Formalization of Time-Critical Processes with Resources
Checking time-critical properties of concurrent process instances having a finite amount of allocated resources is a challenging task. Modelling and understanding at design time the interactions of concurrent ...
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Chapter and Conference Paper
Managing Decision Tasks and Events in Time-Aware Business Process Models
Time-aware business process models capture processes where temporal properties and constraints have to be suitably managed to achieve proper completion. Temporal aspects also constrain how decisions are made i...
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Article
A Methodological Framework for the Integrated Design of Decision-Intensive Care Pathways—an Application to the Management of COPD Patients
Healthcare processes are by nature complex, mostly due to their multidisciplinary character that requires continuous coordination between care providers. They encompass both organizational and clinical tasks, ...
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Chapter and Conference Paper
Towards Dynamic Duration Constraints for Therapy and Monitoring Tasks
Duration constraints are among the most subtle and important aspects of clinical practice. When designing healthcare processes, it is important to incorporate such constraints into process diagrams and to prov...
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Chapter and Conference Paper
A Decision Support Visualization Tool for Infection Management Based on BMPN and DMN
The interdisciplinary team of an Antimicrobial Stewardship Program is indispensable to preserve the antibiotic utility and avoid resistance in a hospital. One key duty of this team is the administration behavi...
