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Chapter and Conference Paper
Classifying Service Robots in Commercial Places Based on Communication: Design Elements by Level of Communication
Service robots have been traditionally classified by technology and labor type. However, service robots communicate with human employees and consumers to collaborate and deliver service on the frontline. The p...
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Chapter and Conference Paper
UX Design Workshop for Building Relationships Between Humans and Intelligent Objects Using ‘T + e = B’ Toolkit
‘T + e = B’ (Trigger plus emotion equals behavior toolkit) was developed for designers to create and evaluate design concepts using nine triggers as inspirational tools. We claim with T + e = B that emotion is...
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Chapter and Conference Paper
How Can Humans and Robots Live Together?: The 5 Types of Human-Robot Relationship
Users purchase home service robots to replace their household chores. However, several previous research showed some people have a new relationship type with home service robots, regardless of the main reason ...
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Chapter and Conference Paper
User Experience in Virtual Reality Using Threshold Space in Between Different Physical Laws
The purpose of this research is to understand the Threshold Space to solve the user experience (UX) problems in virtual reality (VR) caused by the difference in physical laws. It is often misunderstood that tr...
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Chapter and Conference Paper
Dr. Loupe: Development of Iris Recognition Paramedic Diagnosis and Recording IoT Device
Accurate diagnosis, prompt treatment, identification, and information recording of emergency patients at the scene of the accident are directly related to the patient’s life. Dr. Loupe is a paramedic medical d...
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Chapter and Conference Paper
User Sensory Emotional Factor Support System and User Interface Guideline for Non-expert Designer
Products with strong cognitive and emotional appeal are powerful on the market. However, the design environment in Korean Small and Medium Enterprises (SMEs) is challenging. Non-design experts are often involv...
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Chapter and Conference Paper
A Proposal for Integrated Collaborative Design Process Driving Innovation: Applying to Design Project on the Product-Service System Using Biometrics
Nowadays, as market changes rapidly and technology advances faster, the gap between user and technology tends to get wider. In order for the technology to be closer to people’s daily lives, it is important tha...
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Chapter and Conference Paper
Representing Meaning in User Experience by Visualizing Empirical Data
The study aimed to represent insightful meaning in user experiences by transforming empirical data into visible structural formats in a variety of aspects. To achieve the goal, components of user experience a...
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Chapter and Conference Paper
Musical Experience Development Model Based on Service Design Thinking
After 2012, the number of Korean musical audience grew larger than 5 million, which is the starting point of popularization. Considering new-coming audiences and changing market environment, overall analysis o...
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Chapter and Conference Paper
A Study of the Satisfaction Level of User Experience in Digital Media Space Accordance with Differences in Flow Characteristic
Today, appearances of new media, digital media, have changed human’s perception, communication method and space. And now a day we can easily find digital media space in near personal life. In that kind of digi...
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Chapter and Conference Paper
TRIGGER: Maximizing Functional Effect of Using Products
At the merchandise development phase, product vendors make their own strategy in the market. Few of them use existing technology and function, but others make their own technology and function to develop novel...
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Chapter and Conference Paper
Studies on the Design Marketing Strategies in the Experiential Economy through the Case Study of ‘the Starbucks Company’
The purpose of the paper is to study the strategies of the experience marketing needed in the experiential economy by analyzing the Starbucks Company. In order to support the purpose of the research, the marke...
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Chapter and Conference Paper
Development of Web-Based Participatory Trend Forecasting System: urtrend.net
The goal of this research is to develop a participatory system that can capture live trend issues and people’s latent needs in the issues. Web 2.0 technology is adopted because open and sharable information pl...
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Chapter and Conference Paper
Guideline Development of Mobile Phone Design for Preventing Child Abuse
This paper is studied to develop a guideline of mobile phone design that protects a child from crimes. It is studied that the criminal commits crimes through the three steps of 1) approach, 2) attract, and 3) ...
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Chapter and Conference Paper
A Framework of Context-Sensitive Visualization for User-Centered Interactive Systems
This research proposes an adaptive mechanism of information visualizing that responds to context changes in knowledge-intensive work. A framework of Context-Sensitive Visualization (CSV) was introduced as a co...