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  1. No Access

    Chapter and Conference Paper

    Users’ Reception of Product Recommendations: Analyses Based on Eye Tracking Data

    Based on eye tracking technology, we study consumers’ overall attention to recommendations appearing at different time settings (i.e., early, mid, and late) and their attention to different information contain...

    Feiyan Jia, Yani Shi, Choon Ling Sia in HCI in Business, Government and Organizati… (2021)

  2. No Access

    Book and Conference Proceedings

    HCI in Business, Government and Organizations. Interacting with Information Systems

    4th International Conference, HCIBGO 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part I

    Fiona Fui-Hoon Nah, Chuan-Hoo Tan in Lecture Notes in Computer Science (2017)

  3. No Access

    Book and Conference Proceedings

    HCI in Business, Government and Organizations. Supporting Business

    4th International Conference, HCIBGO 2017, Held as Part of HCI International 2017, Vancouver, BC, Canada, July 9-14, 2017, Proceedings, Part II

    Fiona Fui-Hoon Nah, Chuan-Hoo Tan in Lecture Notes in Computer Science (2017)

  4. Chapter and Conference Paper

    Effect of Timing and Source of Online Product Recommendations: An Eye-Tracking Study

    Online retail business has become an emerging market for almost all business owners. Online recommender systems provide better service to consumers during their decision making processes. In this study, a con...

    Yani Shi, Qing Zeng, Fiona Fui-Hoon Nah in HCI in Business, Government and Organizati… (2017)

  5. No Access

    Book and Conference Proceedings

    HCI in Business, Government, and Organizations: eCommerce and Innovation

    Third International Conference, HCIBGO 2016, Held as Part of HCI International 2016, Toronto, Canada, July 17-22, 2016, Proceedings, Part I

    Fiona Fui-Hoon Nah, Chuan-Hoo Tan in Lecture Notes in Computer Science (2016)

  6. No Access

    Book and Conference Proceedings

    HCI in Business, Government, and Organizations: Information Systems

    Third International Conference, HCIBGO 2016, Held as Part of HCI International 2016, Toronto, Canada, July 17-22, 2016, Proceedings, Part II

    Fiona Fui-Hoon Nah, Chuan-Hoo Tan in Lecture Notes in Computer Science (2016)

  7. Chapter and Conference Paper

    The Social Dimension of Mobile Commerce – Engaging Customers Through Group Purchase

    Social commerce and mobile commerce have become increasingly popular in recent years because they enhance customer’s shop** process and increase businesses’ revenue. However, the extant literature does not ...

    Wee-Kek Tan, Hock-Hai Teo, Chuan-Hoo Tan in HCI in Business, Government, and Organizat… (2016)

  8. Chapter and Conference Paper

    HCI Testing in Laboratory or Field Settings

    This paper presents perspectives from both academia and practice on how an HCI testing is to be conducted and the deliberations that go into the testing. HCI testing can be conducted in closed-door laboratory ...

    Chuan-Hoo Tan, Austin Silva, Rich Lee in HCI in Business, Government, and Organizat… (2016)

  9. No Access

    Book and Conference Proceedings

    HCI in Business

    Second International Conference, HCIB 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings

    Fiona Fui-Hoon Nah, Chuan-Hoo Tan in Lecture Notes in Computer Science (2015)

  10. Chapter and Conference Paper

    Critical Examination of Online Group-Buying Mechanisms

    Online group-buying mechanism evolves from earlier variant with dynamic discount pricing mechanism to daily-deal variant with fixed discount pricing mechanism. Both mechanisms still face the challenge of attra...

    Yi Liu, Chuan Hoo Tan, Juliana Sutanto, Choon Ling Sia, Kwok-Kee Wei in HCI in Business (2014)

  11. Chapter and Conference Paper

    Accelerating Individual Innovation: Evidence from a Multinational Corporation

    With the understanding that individual innovativeness plays an important role in organizations, both practitioners and researchers are interested in finding ways to promote individual innovation. Based on the ...

    Qiqi Jiang, Yani Shi, Chuan-Hoo Tan, Choon Ling Sia in HCI in Business (2014)

  12. Chapter and Conference Paper

    Understanding the Antecedents and Consequences of Live-Chat Use in E-Commerce Context

    Online shop** has progressed from having consumers passively browse through web pages of products to having them proactively engage in communication dialogs with product sellers via Live-Chat. Through Live-C...

    Lele Kang, **ang Wang, Chuan-Hoo Tan, J. Leon Zhao in HCI in Business (2014)

  13. Chapter and Conference Paper

    When Two Is Better Than One – Product Recommendation with Dual Information Processing Strategies

    Extant literature on product recommendation decision aids mainly focus on the use of individual aids in isolation. However, consumers typically shop using a two-step decision making process that necessitates t...

    Wee-Kek Tan, Chuan-Hoo Tan, Hock-Hai Teo in HCI in Business (2014)

  14. Chapter and Conference Paper

    Mobile Application Development in FLOSS Platform: A Collaborative Network Approach

    We are deluged by wide variety of mobile applications (thereafter terms as mobile apps) to run on our mobile devices such as smartphones and tablets. However, few studies have been conducted to investigate the...

    Qiqi Jiang, Chuan-Hoo Tan, Kwok-Kee Wei in Cross-Cultural Design. Cultural Difference… (2013)

  15. Chapter and Conference Paper

    Timing and Basis of Online Product Recommendation: The Preference Inconsistency Paradox

    Online retailers employ recommendation agents (RAs) to provide product recommendations with the objectives of not only to support consumers’ decision-making but also to influence their decisions of product cho...

    Amy Shi, Chuan-Hoo Tan, Choon Ling Sia in Human Interface and the Management of Info… (2013)

  16. No Access

    Chapter and Conference Paper

    Conceptual Modeling for Systems Integration

    Conceptual modeling for systems integration is challenging because of two reasons. First, it must deal with a universe of discourse that includes human creations: software applications and interactions among t...

    Narasimha Bolloju, Sandeep Purao, Chuan-Hoo Tan in Conceptual Modeling (2012)

  17. No Access

    Chapter and Conference Paper

    Designing-in-the-Large: Combining Local Perspectives to Generate Enterprise-Wide Integration Solutions

    Local perspectives are important in designing effective enterprise integration solutions because they provide deep understanding of how each system may interact with others. Combining these local perspectives ...

    Sandeep Purao, Narasimha Bolloju in Design Science Research in Information Sys… (2012)

  18. No Access

    Article

    Online auction: the effects of transaction probability and listing price on a seller’s decision-making behavior

    This study seeks to the answer the question of how an individual would trade off between listing fee (i.e., cost of listing an auction item) and transaction probability (i.e., the chance that a product will be...

    Chuan-Hoo Tan, Hock-Hai Teo, Heng Xu in Electronic Markets (2010)

  19. No Access

    Article

    Designing sni** agents

    Sni** agents are increasingly being deployed to assist bidders in acquiring items in online auctions. This paper reviews the extant auction literature and proposes an overarching sni** agent design framewo...

    Chuan-Hoo Tan, Hock-Hai Teo, En **e, Yuan Li in Annals of Operations Research (2009)

  20. Chapter and Conference Paper

    Understanding the Exchange Intention of an Individual Blogger

    This research explores the issue of how ablogring, a circle/community of blogs with a common theme (Xanga 2008; Chua and Xu 2007), could be utilized to form a loosely distributed exchange of products for monet...

    Wee-Kek Tan, Chuan-Hoo Tan, Hock-Hai Teo in Information Technology in the Service Econ… (2008)

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