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Chapter and Conference Paper
Viewpoint Diversity in Search Results
Adverse phenomena such as the search engine manipulation effect (SEME), where web search users change their attitude on a topic following whatever most highly-ranked search results promote, represent crucial chal...
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Chapter and Conference Paper
Disparate Impact Diminishes Consumer Trust Even for Advantaged Users
Systems aiming to aid consumers in their decision-making (e.g., by implementing persuasive techniques) are more likely to be effective when consumers trust them. However, recent research has demonstrated that ...
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Chapter and Conference Paper
Computational Controversy
Climate change, vaccination, abortion, Trump: Many topics are surrounded by fierce controversies. The nature of such heated debates and their elements have been studied extensively in the social science litera...
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Chapter and Conference Paper
Exploiting Disagreement Through Open-Ended Tasks for Capturing Interpretation Spaces
An important aspect of the semantic web is that systems have an understanding of the content and context of text, images, sounds and videos. Although research in these fields has progressed over the last years...