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    Chapter and Conference Paper

    Viewpoint Diversity in Search Results

    Adverse phenomena such as the search engine manipulation effect (SEME), where web search users change their attitude on a topic following whatever most highly-ranked search results promote, represent crucial chal...

    Tim Draws, Nirmal Roy, Oana Inel, Alisa Rieger in Advances in Information Retrieval (2023)

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    Chapter and Conference Paper

    Disparate Impact Diminishes Consumer Trust Even for Advantaged Users

    Systems aiming to aid consumers in their decision-making (e.g., by implementing persuasive techniques) are more likely to be effective when consumers trust them. However, recent research has demonstrated that ...

    Tim Draws, Zoltán Szlávik, Benjamin Timmermans, Nava Tintarev in Persuasive Technology (2021)

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    Chapter and Conference Paper

    Computational Controversy

    Climate change, vaccination, abortion, Trump: Many topics are surrounded by fierce controversies. The nature of such heated debates and their elements have been studied extensively in the social science litera...

    Benjamin Timmermans, Tobias Kuhn, Kaspar Beelen, Lora Aroyo in Social Informatics (2017)

  4. Chapter and Conference Paper

    Exploiting Disagreement Through Open-Ended Tasks for Capturing Interpretation Spaces

    An important aspect of the semantic web is that systems have an understanding of the content and context of text, images, sounds and videos. Although research in these fields has progressed over the last years...

    Benjamin Timmermans in The Semantic Web. Latest Advances and New Domains (2016)