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The Mediating Role of Job Crafting of Social Resources in the relationship between Job Autonomy, Self-Efficacy, and Organizational Citizenship Behavior

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Abstract

Organizational citizenship behavior (OCB) is defined as employees’ “contributions to the maintenance and enhancement of the social and psychological context that supports task performance” (Organ, 1997). It is a relevant enhancer of individual and team satisfaction and effectiveness, and so it is important to analyze what aspects can contribute to its development. Due to the social nature of OCB, this paper analyzed how job autonomy and self-efficacy affect it through the mediating role of job crafting of social resources. Studies have shown that job crafting (JC) effects take time to elicit (Tims & Bakker, 2010); therefore, our study design was two-waved, with a sample of 593 employees from 24 different organizations. Structural equation modeling (SEM) indicated that job autonomy (t1) predicted OCB (t2) through job crafting of social resources (t1), and that self-efficacy (t1) affected OCB (t2) through OCB (t1) and independently from job crafting of social resources. This finding suggests the importance of job crafting of social resources as a mediator of OCB when employees have enough job autonomy.

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Data Availability Statement

The datasets generated and analyzed during the current study are not publicly available for confidentiality reasons, but they are available from the corresponding author on reasonable request.

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Funding

The present study was funded by the EMPQUAL project (PSI2015-64862-R, Ministry of Economy, Industry and Competitiveness, and the European Regional Development Fund) and by the PROMETEO project (PROMETEO/2016/138, Valencian Government). It was also developed thanks to a Phd scholarship (FPU14/04059) granted to Jorge Magdaleno by the Ministry of Education, Culture and Sport of the Spanish Government.

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The authors declare that they have no conflict of interest.

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Authors and Affiliations

  1. Faculty of Law and Economics, Universidad Isabel I, Burgos, Spain

    Jorge Magdaleno

  2. Department of Social Psychology, Universitat de València, Valencia, Spain

    Amparo Caballer

  3. Faculty of Psychology and Education Sciences, Universitat Oberta de Catalunya, Barcelona, Spain

    Beatriz Sora

  4. Department of Psychology, Universitat de les Illes Balears, Palma de Mallorca, Spain

    M. Esther García-Buades

  5. Department of Social Psychology, Universitat de València, Valencia, Spain

    Isabel Rodríguez

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  1. Jorge Magdaleno
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Correspondence to Jorge Magdaleno.

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Magdaleno, J., Caballer, A., Sora, B. et al. The Mediating Role of Job Crafting of Social Resources in the relationship between Job Autonomy, Self-Efficacy, and Organizational Citizenship Behavior. Employ Respons Rights J 35, 95–110 (2023). https://doi.org/10.1007/s10672-022-09402-9

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