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A Developed Methodology for Determining Gravel Roads’ Level of Service: A Case Study of Wyoming
The focus of this research is to develop a systematic method for ascertaining the level of service (LOS) of gravel roads in the US. To date, such a...
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Towards a QoS-aware network virtual deployment for network-as-a-service
The digital environment is constantly evolving with a growing diversity of network access technologies, such as ADSL, WiFi, 5G, LiFi, Zigbee, and the...
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Motivational, Situational, and Psychological Model of Service Robot Adoption in Hotels: The Moderating Role of Involvement
The shortcoming of the Technology Acceptance Model (TAM) and its variations have been highlighted in literature for quite some time. A critical...
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Influences of Indian postal service quality factors on customer satisfaction amidst Covid-19 pandemic: an empirical study
This research intends to examine the Service Quality (SQ) factors in mail service operations conducted at NSH offices, Karnataka state, Southern...
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Failure analysis of in-service aged 11 kV silicone rubber composite insulators
Composite insulators made of Silicone rubber (SiR) weather sheds have been deployed in power system networks due to their ability to offer exemplary...
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Routing Protocol Based Quality of Service and Links Stability (RPQLS) for Future Internet of Vehicles
Internet of Vehicles (IoV) is a significant part of the Internet of Things. However, vehicles in IoV network are characterized by their high...
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Calculation method of residual fatigue life of in-service unbonded flexible pipe
As a catenary riser, unbonded flexible pipe (UFP) has the advantages of convenient installation, recyclability, flexibility, anti-corrosion and large...
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The Sequential Pricing of Ride-Hailing System with Rental Service in the Context of Fleet Electrification
Surging demand and reduced capacity in the ride-hailing industry have prompted numerous ride-hailing platforms to build their own car-rental services...
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Determining a Key Service Area of Feeder Buses for Rail Transit Station Based on Potential Railway Demand
As the size of the city expands, longer journeys often involve the use of two or more modes of transportation. Feeder buses perform as a feeder mode...
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Evaluation the Level of Service of Signalized Intersection: Al-Amreia Intersection as a Case Study
One of the main element in the network is the intersection which consider as the critical points because there are many conflict in this element. The...
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A X/T Control Chart-Based CBM Model for Service Facility Maintenance
This study considers a simple repairable queuing system and proposes an innovative condition-based maintenance (CBM) model for the service facility...
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Video transmission and teaching simulation of piano network course based on mobile service terminal development
As a traditional way of music education, piano teaching needs to be upgraded comprehensively through mobile learning. The popularity of mobile...
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Structural deformation monitoring and service reliability analysis for slab track in plateau areas
How to effectively monitor the structural condition of slab track and determine its service reliability is a key problem to be solved in the...
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Research on BDSBAS Service Coverage Area Assessment Methodology
On July 31st, 2020, the construction of the BeiDou Satellite-Based Augmentation System (BDSBAS) was completed, which can provide two service signals,...
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Introducing digital technologies in person-related services—Support through Social Service Engineering
The trend towards digitalization has made its way into personal services, promising better service quality for customers and improved working...
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Cloud service for rural tourism management based on human–computer interaction system and internet of things
With the increasing variety of travel methods, traveling to the countryside has gradually become a way for people to pursue a simple life. However,...
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Web Service for Assessing Aircraft Risks in Integrated Logistical Support
AbstractThe architecture of a web service for the assessment of risks associated with the condition of aircraft is considered; risk assessment with...
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Research on Service Quality in the E-Commerce Sector
Service quality is a critical issue in the e-commerce industry. Customers are susceptible to all aspects of service quality and value the speed and...
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Order dispatching optimization in ride-sourcing market by considering cross service modes
To meet personalized travel demand, ride-sourcing platforms provide differentiated service modes for travelers. These service modes are usually...
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AI in Customer Service: A Service Revolution in the Making
This chapter outlines the overview of AI and customer services and how Artificial intelligence (AI) has shaped the service revolution. This chapter...