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Designing a Data Quality Management Framework for CRM Platform Delivery and Consultancy
CRM platforms heavily depend on high-quality data, where poor-quality data can negatively influence its adoption. Additionally, these platforms are...
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A Systematic Literature Review on CRM Critical Success Factors
The evolution of digital technologies and connectivity has led to a massive increase in data generation by organizations, reassessing the...
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The Semantic Map** of RiC-CM to CIDOC-CRM
This paper investigates the semantic closeness between the Records in Contexts - Conceptual Model (RiC-CM) and the CIDOC Conceptual Reference Model...
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Epigraphical Heritage Documentation via CIDOC CRM and CRMtex
As the need for solid and interoperable heritage documentation models and systems becomes bigger, addressing aspects of representing archaeological...
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Archives Metadata Text Information Extraction into CIDOC-CRM
This paper presents an Information Extraction approach to extract events and entities from ISAD(G) elements with semi-structured text descriptions....
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Documenting Architectural Styles Using CIDOC CRM
Documenting cultural heritage information is of major importance and significance nowadays in the emerging world of digital libraries, computing and...
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Practical Application and Material Documentation of CIDOC – CRM (Conceptual Reference Model): A Sco** Review
This paper aims to collect, critical study and present the research literature on practical applications and material documentation of CIDOC – CRM,...
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Megalithism Representation in CIDOC-CRM
The definition of Megalithism is found in specialized and academic works, on Archaeology and Prehistory, as well as in generalist dictionaries,...
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Social-CRM-Systeme
Der Einsatz sozialer Medien für das elektronische Customer-Relationship-Management kann als Social-(Media-)CRM (S-CRM) bezeichnet werden. Viele...
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Research on CRM Boost PFC Converter Based on GaN Device
There is a need for Power Factor Correction (PFC) converters to improve performance and reduce device size while maintaining a high power factor in...
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Using Wikibase for Managing Cultural Heritage Linked Open Data Based on CIDOC CRM
This paper addresses the problem of maintaining CIDOC CRM-based knowledge graph (KG) by non-expert users. We present a practical method using...
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Einführung eines E-CRM-Systems
Die Einführung eines E-CRM-Systems beginnt mit der Zusammenstellung eines interdisziplinären Projektteams mit Mitarbeitenden aus der IT und den...
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The Impact of Social Media Usage on Companies’ Customer Relationship Management (CRM)
This study examines the possibility of enhancing Customer Relationship Management through Social Media. As Social Media is a trending topic in...
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CRM
Customer-Relationship-ManagementCustomer-Relationship-Management wird als kundenorientiertes Konzept zur Umsetzung von Marketingstrategien...
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Point-of-Sale, CRM, Backup, and Compression Software
This chapter looks at several solutions for handling day-to-day sales transactions, managing customer relationships, backing up data, and file...
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Representing Archeological Excavations Using the CIDOC CRM Based Conceptual Models
This paper uses CIDOC CRM and CRM-based models (CRMarchaeo, CRMsci) to represent archaeological excavation activities and the observations of...
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Concluding a CRM Session
We address the issue of how to conclude a CRM session in a comprehensive manner, to satisfy a user with the detailed extended answer with exhaustive...
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CRM Becomes Seriously Ill
This is a less technical chapter devoted to a CRM management problem of poor performance of an organization such a call center or a technical support...
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RETRACTED ARTICLE: Design and implementation of bank CRM system based on decision tree algorithm
With the rapid development of the national economy, the level of informationization and office automation of banks has gradually increased. At the...
