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Predicting customer churn using machine learning: A case study in the software industry
Customer churn can be defined as the phenomenon of customers who discontinue their relationship with a company. This problem is transversal to many...
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Software project scheduling under activity duration uncertainty
The main resources in software projects are human resources equipped with various skills, which makes software development a typical...
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Socio-Technical Principles and Agile Values in the Software Industry: A Technical Report
This technical report explores the implementation of a new socio-technical work system in an ERP software company serving the healthcare sector, by...
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Testing coverage based software reliability assessment incorporating effort expenditure and error generation
Due to the complexity of software systems, the testing team may be unable to completely eliminate a problem after observing a failure and the...
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Software dependability analysis under neutrosophic environment using optimized Elman recurrent neural network-based classification algorithm and Mahalanobis distance-based ranking algorithm
Dependability of software systems is one of the challenging issues for software developers. Main software dependability issues include reliability,...
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Stochastic debugging based reliability growth models for Open Source Software project
Open Source Software (OSS) is one of the most trusted technologies for implementing industry 4.0 solutions. The study aims to assist a community of...
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Reviewing the SmartPLS 4 software: the latest features and enhancements
Partial least squares structural equation modeling (PLS-SEM) is a highly popular multivariate data analysis method. The SmartPLS 3 software program...
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Learning Statistics Using Specialized Software Applications
In-depth learning of undergraduate statistics by students is very important today, and ways are being sought to achieve this goal. This work examines... -
An exploratory case study using events as a software size measure
Software Size Measurement is a critical task in Software Development Life Cycle (SDLC). It is the primary input for effort estimation models and an...
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A Distributed Software Agent-centric Framework for Supply Chain Networks Empowered by Blockchain: Insights into Smart Contracts
The advent of Blockchain Technology (BCT), along with the use of smart contracts, has triggered a transformative phase for Supply Chain Networks...
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Business expansion strategy of two competing software platforms: envelopment vs. connection
This paper focuses on the strategy choice issue of business expansion (i.e., envelopment and connection) of two competing software platforms. The...
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Financing A Free-for-All: Crowdfunding Open-Source Software
This paper examines whether open-source software (OSS) provides unique advantages in the entrepreneurial crowdfunding context. The economic model for...
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Software Project Management Myths
Software Project Management is a topic that is rarely found in the call for papers at Software Engineering conferences. This combined with the fact... -
SRCMIMM: the software requirements change management and implementation maturity model in the domain of global software development industry
The software industry has widely adopted global software development (GSD) to gain economic benefits. Organizations that engage in GSD face various...
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A novel framework for risk management of software projects by integrating a new COPRAS method under cloud model and machine learning algorithms
Project risk management which has been rarely considered, especially in software projects, is a crucial process to complete projects successfully....
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Reporting in large-scale agile organizations: insights and recommendations from a case study in software development
Application of agile software development methodologies in large-scale organizations is becoming increasingly common. However, working with multiple...
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Systematic comparison of software agents and Digital Twins: differences, similarities, and synergies in industrial production
To achieve a highly agile and flexible production, a transformational shift is envisioned whereby industrial production systems evolve to be more...
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Taxonomy of traffic engineering mechanisms in software-defined networks: a survey
Nowadays, many applications need varying levels of Quality of Service (QoS). The network that provides the communication service connects the servers...
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An intelligent fuzzy-based routing algorithm for video conferencing service provisioning in software defined networking
The requirements for providing video conferencing services through Software-Defined Networking (SDN) are growing. The importance of this issue has...
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An Empirical Investigation on Business Analytics in Software and Systems Development Projects
To create competitive advantages, companies are leaning towards business analytics (BA) to make data-driven decisions. Nevertheless, users acceptance...