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Designing Behavior Change Support Systems Targeting Blood Donation Behavior
While blood is crucial for many surgeries and patient treatments worldwide, it cannot be produced artificially. Fulfilling the demand for blood...
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A consistency and consensus model for group decision support based on the outranking approach
When a group of decision-makers faces the problem of ranking a set of decision alternatives, it is usually necessary to reach a consensus among the...
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Promoting intrapreneurial behavior in banking: the role of high-performance work systems, knowledge management processes, and supervisor support
Intrapreneurship is one of the keys to survival and competitiveness for service companies in knowledge-intensive sectors such as banking. This paper...
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Group Decision-Making and Designing Group Recommender Systems
Designing (group) recommender systems in the travel and tourism domain is a difficult task, considering the complexity and intangibility of a tourism... -
How management support systems affect job performance: a systematic literature review and research agenda
In recent years new digital technologies, such as self-service systems and big data analytics, have brought about important changes across all...
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“Sorry, too much information”—Designing online review systems that support information search and processing
When faced with a large number of reviews, customers can easily be overwhelmed by information overload. To address this problem, review systems have...
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Preference Management in a Single User Group Recommender System
Group recommender systems (GRSs) support groups of users to find items, e.g., restaurants, that suit, as much as possible, all the group members’... -
Case 94 LHC Group
LHC Group is a post-acute healthcare service provider. By the year 2022, the company had 920 service providers in 37 states in the United States. LHC... -
Ideation Support for Designing Systems with Benefits of Inconvenience
For creating new products and services, one of the traditional design policies is thinking of it enough to provide convenience to users. On the other... -
Support
Support is who customers reach out to when they have problems. Customers rarely interact with developers, executives, accounting, or other teams in a... -
Does Information Systems Support for Creativity Enhance Effective Information Systems Use and Job Satisfaction in Virtual Work?
Virtual work has increasingly gained global popularity in the business community, with virtuality becoming integrated into traditional office work...
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IT Support
In Chap. 5 (IT support), a brief overview of the history and the basic hardware components of planning and reporting solutions is given. The software... -
Group Dynamics
The work group, with its own dynamics and development stages, is an often-overlooked element in the organizational psychology literature and in the... -
Case 66 MYR Group
MYR Group’s oldest subsidiary The L E Myers Co was established in the year 1891. The company has been an industry leader for more than 130 years.... -
Case 88 Superior Group of Companies
Superior Group of Companies (SGC) was established in 1920. The three business segments of Superior are branded products, healthcare apparel, and... -
Design Principles for User Interfaces in AI-Based Decision Support Systems: The Case of Explainable Hate Speech Detection
Hate speech in social media is an increasing problem that can negatively affect individuals and society as a whole. Moderators on social media...
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Case 34 Jacobs (Engineering Group)
The company was established by Joseph J. Jacobs in the year 1947. The company is publicly traded as a... -
Individual Versus Group Negotiation in Multiparty Systems: The Effect of Power and Goal Difficulty on Negotiation Outcomes in a Potential Gain Task
The aim of the present study was to test the extent to which groups manage to attain synergy (both strong and weak) in the context of multiparty...
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Application of Data Mining Methods for Pattern Recognition in Negotiation Support Systems
Data mining methods have long been used to support organisational decision making by analysing organisational data from large databases. The present...