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Emotional and Cognitive Trust in Social Conversational Agents: An Abstract
A Conversational Agent (CA) is a computer program that can generate dialogues to interact with human beings. It can assume a physical manifestation,... -
Cooperation dynamics in public goods games with evolving cognitive bias
It has been proved that cognitive biases widely exist in various social realities and lead to unprecedented consequences by affecting individual...
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Consumer reactions to technology in retail: choice uncertainty and reduced perceived control in decisions assisted by recommendation agents
The emergence of artificial intelligence technologies, such as recommendation agents, presents new challenges and opportunities for marketing....
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A review of spectrum sensing in modern cognitive radio networks
Cognitive radio network (CRN) is a pioneering technology that was developed to improve efficiency in spectrum utilization. It provides the secondary...
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How speaking versus writing to conversational agents shapes consumers’ choice and choice satisfaction
The use of conversational agents (e.g., chatbots) to simplify or aid consumers’ purchase decisions is on the rise. In designing those conversational...
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Cognitive automation
Facilitated by AI technology, the phenomenon of cognitive automation extends the scope of deterministic business process automation (BPA) through the...
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Recommendation agents: an analysis of consumers’ risk perceptions toward artificial intelligence
Tools that use artificial intelligence to improve consumer experiences and automate processes, such as recommendation agents have been widely adopted...
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The impact of executive cognitive characteristics on a firm’s ESG performance: an institutional theory perspective
In the current global landscape, Environmental, Social, and Governance (ESG) serves as a vital metric for measuring the sustainable development level...
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Multi-user reinforcement learning based multi-reward for spectrum access in cognitive vehicular networks
Cognitive Vehicular Networks (CVNs) can improve spectrum utilization by intelligently using idle spectrum, so as to fulfill the needs of...
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Charting the Evolution and Future of Conversational Agents: A Research Agenda Along Five Waves and New Frontiers
Conversational agents (CAs) have come a long way from their first appearance in the 1960s to today’s generative models. Continuous technological...
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Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement
Contemporary organizations increasingly adopt conversational agents (CAs) as intelligent and natural language-based solutions for providing services...
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Capturing Destination’s Cognitive and Affective Image on Social Media. The Case of Pafos, Cyprus
The democratization of travel and tourism has led to increased competition among tourist destinations, bringing the importance of destination image... -
Pairing up with anthropomorphized artificial agents: Leveraging employee creativity in service encounters
Even as artificial agents (AAs) become more prevalent in service encounters, customers continue to express generally unfavorable views of their...
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Designing Personality-Adaptive Conversational Agents for Mental Health Care
Millions of people experience mental health issues each year, increasing the necessity for health-related services. One emerging technology with the...
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The emergence of populism as an institution and its recursive mechanisms: A socio-cognitive theory perspective
The rise of populism worldwide provides an excellent setting to explore the dynamic relationships among international business (IB), institutional...
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Using the Theory of Planned Behavior to Develop Business Students into Capable Change Agents for Socially Sustainable Development
Studies on education for sustainable development highlight the gap between sustainability education (SE) and social sustainability behaviors (SSBs),... -
On the ability of virtual agents to decrease cognitive load: an experimental study
When attempting to solve a problem, humans call upon cognitive resources. These resources are limited, and the degree of their utilisation is...
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A dynamic spectrum access algorithm based on deep reinforcement learning with novel multi-vehicle reward functions in cognitive vehicular networks
As a revolution in the field of transportation, the demand for communication of vehicles is increasing. Therefore, how to improve the success rate of...
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The Cognitive Technology Revolution: A New Role of HR Practices?
This chapter aims to discuss the negative and positive aspects connected to the cultural turn to the cognitive intelligence era in organizations. The... -
Transformational Sustainability Entrepreneurship: Encouraging Students to Become Real Change Agents
Entrepreneurial Education needs to be transformed. Our seminar called Transformational Sustainability Entrepreneurship aims at meeting this need by...