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Market Disruption in the Insurance Industry and Use of Foresight and Futures Thinking to Meet Challenges: A Case Study of Aviva PLC
Aviva is a British multinational insurance and public limited company headquartered in London. This case describes disruptions within the...
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A Systems Thinking Methodology for Studying Prevention Efforts in Communities
The turn to complexity in public health over the past 20 years has come as practitioners, policy makers and scholars lament the lack of progress in...
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Mastering Software as a Core Competence
The softwareSoftware value chainValue chains is at the heart of every digital business modelBusiness models: softwareSoftware is created, operated...
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Experiences of Facilitating Virtual Design Thinking: Theoretical Reflections and Practical Implications
To deliver excellent virtual education experiences, design thinking educators adapt along all three “P”s: of People, Place, and Process. This book...
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DT@IT Toolbox: Design Thinking Tools to Support Everyday Software Development
Recent evidence suggests that design thinking can contribute to agile software development by increasing attention towards user needs as well as...
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Contextualizing Design Thinking With Multiple Intelligences: The Global SUGAR Program as a Case
In a rapidly changing world, there are various socio-technological challenges such as globalization, digitalization, and climate change, which lead...
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Joining Forces: Applying Design Thinking Techniques in Scrum Meetings
The most prominent Agile framework Scrum is often criticized for its amount of meetings. These regular events are essential to the empirical inspect...
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Design Thinking and Workplace Innovation Interface
Workplace innovation and its relevance to health, well-being and prosperity continues to be a positive response to the challenging features of our...
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Using ‘Space’ in Design Thinking: Concepts, Tools and Insights for Design Thinking Practitioners from Research
This chapter relies on an interactionist understanding of space, a shared leadership approach, and Design Thinking coaching to derive consequences...
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Bringing Industrial Software to Market: Managerial Challenges and an Agenda for Future Research
Industrial manufacturers are increasingly develo** and marketing industrial software systems (ISS) in addition to their traditional hardware-based...
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Design Thinking in a Large Manufacturing Organization: Designing a Smart Support System for the Shop Floor
In this chapter, we report on our experiences of a concrete case and describe an original approach to Design Thinking in manufacturing. We constitute...
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Agile Principle 1: “Our Highest Priority Is to Satisfy the Customer Through Early and Continuous Delivery of Valuable Software”
Delivering valuable software frequently is the name of the game. Developers and customers have different definitions of what constitutes value. You...
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Teacher-Researcher Training in Higher Education: a Systems Thinking Approach
There is a current consensus on teacher training as a key element to promote the quality of higher education. Despite that, a lot of teacher...
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From Project Plans and Backlogs to Strategic Roadmaps: The Evolution Toward Value-Oriented Thinking in Requirements Engineering
New product and service innovations are ideally developed and rolled out along so-called value increments. Value entails delivered desirability...
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Case Studies for Agile Working and Thinking
We are slowly coming to the end. In the last chapter, I will introduce you to some organizational mindsets. These should serve as the best practice...
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Digital Platform Design at the Edge of Complexity: The Value of Design Thinking to Balance Between Configuration and Customization
Even though human-centered approaches such as Design Thinking have become a widespread strategy to gain competitive advantages, it remains unclear...
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Thinking Outside of the Firm: Self-Transcendence Values’ Effects on Corporate Reputation
While organizational values’ implications for firm effectiveness and employee outcomes have been studied extensively in management literature, the...
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Der datengetriebene Design Thinking Ansatz als nutzerzentrierte Strategie zu innovativen Lösungen
Design Thinking ist ein in der westlichen Welt etablierter und agiler Innovationsansatz, der die Kundenbedürfnisse konsequent in den Mittelpunkt...
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Systems Thinking
This chapter summarises the development of systems thinking and goes on to uncover some of its limitations. First, a brief swee**...