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  1. Chapter and Conference Paper

    Employing Personalized Shortcut Options and Group Recommending Options for Improving the Usability of User Interface of Hospital Self-service Registration Kiosks

    This study aims to improve the efficiency of hospital registration user interface by employing user’s experience data. Users complete registration task under the guidance of a sequence of dialog boxes that lea...

    T. K. Philip Hwang, Ssu-Min Wu in Universal Access in Human–Computer Interac… (2017)

  2. Chapter and Conference Paper

    Accommodating Both Expert Users and Novice Users in One Interface by Utilizing Multi-layer Interface in Complex Function Products

    Rapid development of electronic technology promotes the complex function of a product. Users have to adapt themselves to interface with diverse mental model setting. To improve usability, both resolutions of c...

    T. K. Philip Hwang, Horng-Yi Yu in Internationalization, Design and Global Development (2011)

  3. Chapter and Conference Paper

    To Substitute Fast-Forward/Backward Keys for Numeric Keypad of TV Remote Controller

    This paper describes the problems of TV channel change using existing remote controller. French company Witbe (2008) have determined the average channel change takes 1.9 seconds by using the up/down button on ...

    Horng-Yi Yu, Jui-** Ma, T. K. Philip Hwang in HCI International 2011 – Posters’ Extended… (2011)

  4. Chapter and Conference Paper

    Effects of Menu Types and Item Lengths on Operation Efficiency

    Pop-up menus enable more efficient interface operation. Inspired from empirical inference, observation, and literature reviews, this study investigated the operation efficiency of pop-up menus through examinin...

    Yu-Hsuan Chang, T. K. Philip Hwang in Design, User Experience, and Usability. Th… (2011)