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Chapter and Conference Paper
An Event-Driven Modeling Approach for Dynamic Human-Intensive Business Processes
One of the most challenging business process categories in terms of agility are those exhibiting dynamic behaviour and involving intense human decision. Any effort to automate such processes may constrain thei...
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Chapter and Conference Paper
Blending BPMS with Social Software for Knowledge-Intense Work: Research Issues
Knowledge-intense processes are by their very nature exploratory, non-repetitive in detail and not completely known in advance. Flexibility, effective knowledge management and efficient collaboration are impor...
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Chapter and Conference Paper
Extending the Social Network Interaction Model to Facilitate Collaboration through Service Provision
Social network technology has been established as a prominent way of communication between members of an organization or enterprise. This paper presents an approach extending the typical social network interac...
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Chapter and Conference Paper
Classification and Qualitative Analysis of Non-Functional Requirements Approaches
A considerable number of methods and tools have been proposed for the treatment of non-functional requirements (NFRs). There is ample evidence that NFRs play a significant role in the Information Systems Engin...
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Chapter and Conference Paper
Modeling Collaborative Processes with CMMN: Success or Failure? An Experience Report
Case Management Modeling and Notation (CMMN) standard was introduced as a alternative language of Business Process Management Notation (BPMN) targeting the modeling of human-centric processes characterized by ...