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Chapter and Conference Paper
Use of Augmented Reality Technology to Construct Narrative Gamified Museum Guide System
Augmented reality (AR) has recently become an integral technology in enhancing museum experiences and attracting younger visitors by using virtual elements to extend content. In this study, we employed AR tech...
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Chapter and Conference Paper
Development of Gamified Guide System for Art Exhibition Using Augmented Reality Technology
In this project, we developed a gamified augmented reality (AR) guide system for an art exhibition. We combined GPS and AR technology to offer friendly information services and show visitors the shortest route...
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Chapter and Conference Paper
Incorporation of Augmented-Reality Technology into Smartphone App for Large-Scale Performance Art
Performance art is generally physical in nature. In recent years, the development of augmented-reality (AR) technology has enabled the merge of the virtual and the real to present novel visual effects. However...
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Chapter and Conference Paper
Service Science and Sustainability
Service science is one of the interdisciplinary studies of service systems established in the early twenty-first century. It aims to tackle the value creation issues in complex systems with Service-Dominant Lo...
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Chapter
Using Augmented Reality Technology to Construct a Venue Navigation and Spatial Behavior Analysis System
Augmented reality (AR) technology has received much attention in recent years. Following Apple’s launch of ARKit and Google’s ARCore in 2017, AR has become more integrated into daily living via the smart phone...
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Article
Mining purchasing decision rules from service encounter data of retail chain stores
In this explorative research, we aim to find the most important service experience variables that determine customer purchasing decision and the clerks’ influence on customers’ purchases. This study was conduc...
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Article
A unified framework for managing Web-based services
The emergence of Web technologies enables a variety of Web-based service applications, which can be examined from business process integration, supply chain management, and knowledge management perspectives. T...
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Chapter
Reengineering the Order Fulfillment Process in Supply Chain Networks
An order fulfillment process (OFP) starts with receiving orders from customers and ends with delivering the finished goods. The order fulfillment process is complex because it is composed of several activities...
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Article
Business-to-business electronic commerce and convergent assembly supply chain management
Electronic commerce (e-commerce) can occur between a business and its customers, as well as between a business and its suppliers. To facilitate interorganizational e-commerce it is often necessary to share sup...
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Article
Active training of backpropagation neural networks using the learning by experimentation methodology
This paper proposes the Learning by Experimentation Methodology (LEM) to facilitate the active training of neural networks. In an active learning paradigm, a learning mechanism can actively interact with its e...