21 Result(s)
within
Freddy Paz
Special Purpose and Application-Based Systems
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Chapter and Conference Paper
Usage and Application of Heatmap Visualizations on Usability User Testing: A Systematic Literature Review
Nowadays, high-quality user experience (UX) has become a key competitive factor for product development. User experience methods and techniques investigate how people feel about a system. However, we must take...
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Chapter and Conference Paper
Comparing Two Sets of Usability Heuristics in a User Experience Evaluation: A Case Study in an E-Commerce Mobile Application
Nowadays, user experience (UX) is relevant in constructing software products since companies intend to offer their customers the best possible interaction experience. Given the current competition on the marke...
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Chapter and Conference Paper
Using Remote Workshops to Promote Collaborative Work in the Context of a UX Process Improvement
Based on the new collaborative work conditions and previous research, the need to establish a process of evaluation of the User Experience in its remote modality was evidenced. In this sense, it was considered...
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Chapter and Conference Paper
A Comparison Between Performing a Heuristic Evaluation Based on a Formal Process Using a System and the Traditional Way: A Case Study
The heuristic evaluation belongs to the usability inspection methods and is considered one of the most popular methods since it allows the discovery of over 75% of the total usability problems involving only 3...
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Chapter and Conference Paper
Applying a New Questionnaire to Evaluate the Usability of Peruvian E-Government Websites
Usability has become an extremely relevant aspect that must be considered in the development of any software product. If usability is not considered, then there is a high probability that its users will reject...
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Chapter and Conference Paper
Applying Collaborative Tools for ATM Interface Design in a Remote Context
In a financial institution in Peru, a framework for ATM (Automated Teller Machine) interface design based on UCD (User-Centered Design) is being implemented and utilized. This framework has defined a set of ph...
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Chapter and Conference Paper
A Process to Support the Remote Tree Testing Technique for Evaluating the Information Architecture of User Interfaces in Software Projects
Nowadays, due to technological advancement, people are bound to use multiple digital tools and interact with them through a User Interface. For this reason, User Experience (UX) is one of the most important ke...
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Chapter and Conference Paper
Usability in Automated Teller Machines Interfaces: A Systematic Literature Review
Due to technological progress, financial institutions have included ATMs as one of their main channels as a way to decentralize their services. However, there is a gap between user expectations and their perce...
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Chapter and Conference Paper
A Systematic Review of User-Centered Design Framework Applied to the Redesign of Purchase Order Modules
Usability is a quality attribute that concerns all professionals involved in the software development process. For this reason, several methods have been established to determine if a software product is easy ...
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Chapter and Conference Paper
Selection and Modeling of a Formal Heuristic Evaluation Process Through Comparative Analysis
Due to the importance of usability, multiple usability evaluation methods have been proposed that help Human-Computer Interaction (HCI) specialists determine whether the interfaces of a software product are us...
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Chapter and Conference Paper
Usability Evaluation Towards a Cultural Perspective: A Systematic Literature Review
Usability heuristics participate in the design and evaluation of websites. Based on traditional heuristics, cultural-oriented heuristics are used to determine if a website reaches an adequate level of usabili...
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Chapter and Conference Paper
A Systematic Literature Review About Quantitative Metrics to Evaluate Usability and Security of ATM Interfaces
Automatic Telle Machine or ATM remains one of the most used banking channels and have been transformed into complex machines, where multiple operations can be carried out, not just cash withdrawals as was at t...
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Chapter and Conference Paper
A User-Centered Framework for the Design of Usable ATM Interfaces
Nowadays, the design of usable interfaces is a challenge for every software developer. Little or no consideration of the user-centered design guidelines make systems difficult to use, and the embedded systems ...
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Chapter and Conference Paper
Usability in the Development of a Project Management Software Reinforced with Machine Learning
Software development stages can represent a challenge due to the increase of final user demands since it must comply with standards and metrics that assure the quality of the final product, especially when re...
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Chapter and Conference Paper
Design Process of a Mobile Cloud Public Transport Application for Bus Passengers in Lima City
Deficient public transport affects life quality and the economic progress of modern cities. As it is difficult to improve public transport systems, in this paper we propose an application for bus passengers. T...
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Chapter and Conference Paper
Heuristic Evaluation and Usability Testing as Complementary Methods: A Case Study
Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined tec...
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Chapter and Conference Paper
Quantifying the Usability Through a Variant of the Traditional Heuristic Evaluation Process
Usability has become in an essential aspect for the success of E-Commerce applications, especially in the current context in which there is high competitiveness because of a large number of websites that are a...
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Chapter and Conference Paper
Application of Agile Development Methodology and User-Centered Design for the Interdisciplinary Project Zuku
The user-centered design allows the creative teams to focus on the real needs avoiding investing effort in features that will not add value to the product to be elaborated, this also reduces the rework that ma...
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Chapter and Conference Paper
Design of Graphical User Interfaces to Implement New Features in an ATM System of a Financial Bank
Actually, many bank customers would like to be able to perform various banking operations from an ATM in such a way that the entire process of long queues is avoided and the waiting time in the transaction pr...
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Chapter and Conference Paper
A Web System and Mobile App to Improve the Performance of the Usability Testing Based on Metrics of the ISO/IEC 9126 and Emocards
A method traditionally used to measure the usability level of software products is the well-known usability testing. In this method, people are employed as participants and usability experts commonly use usabi...
