35 Result(s)
within
Freddy Paz
Software Engineering
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Chapter and Conference Paper
Applying a New Questionnaire to Evaluate the Usability of Peruvian E-Government Websites
Usability has become an extremely relevant aspect that must be considered in the development of any software product. If usability is not considered, then there is a high probability that its users will reject...
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Chapter and Conference Paper
A Process to Support the Remote Tree Testing Technique for Evaluating the Information Architecture of User Interfaces in Software Projects
Nowadays, due to technological advancement, people are bound to use multiple digital tools and interact with them through a User Interface. For this reason, User Experience (UX) is one of the most important ke...
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Chapter and Conference Paper
Usability in Automated Teller Machines Interfaces: A Systematic Literature Review
Due to technological progress, financial institutions have included ATMs as one of their main channels as a way to decentralize their services. However, there is a gap between user expectations and their perce...
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Chapter and Conference Paper
Selection and Modeling of a Formal Heuristic Evaluation Process Through Comparative Analysis
Due to the importance of usability, multiple usability evaluation methods have been proposed that help Human-Computer Interaction (HCI) specialists determine whether the interfaces of a software product are us...
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Chapter and Conference Paper
Relations on Cultural Behavior and Technology Adoption: A Chilean Perspective
Digital transformation is the change associated with applying digital technologies in all aspects of human society. This need for digital transformation is beginning to be transversal for all industries, but e...
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Chapter and Conference Paper
Improving the Withdrawal Functionality on ATM Using a UCD Framework. A Case Study
Nowadays, the use of electronic payment methods has increased due to the COVID-19 pandemic. The use of cash has been limited to reduce interactions; however, in develo** countries, there is still a strong ne...
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Chapter and Conference Paper
Using Verbatims as a Basis for Building a Customer Journey Map: A Case Study
Customer Journey Map is currently a very used canvas in the UX (User Experience) practice and design processes. Although it is widely discussed, both in the academic and industrial domains; practitioners still...
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Chapter and Conference Paper
Accessibility Evaluation of E-Government Web Applications: A Systematic Review
For this study a systematic literature review was conducted in order to establish how accessibility evaluations of E-Government Web applications are performed. The search was carried out in two of the most rel...
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Chapter and Conference Paper
Visually Impaired Accessibility Heuristics Proposal for e-Commerce Mobile Applications
E-Commerce has been reaching considerably amount of sales around the globe, being a key factor mobile devices. However, not all enjoy its characteristics as is the case of visually impaired people. This study ...
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Chapter and Conference Paper
A Systematic Review of User-Centered Design Techniques
There are many systems that do not have an adequate level of usability, even though this is one of the most relevant quality attributes in software products. Therefore, it chooses to redesign these systems thr...
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Chapter and Conference Paper
Correction to: A Systematic Literature Review of Usability Evaluation Guidelines on Mobile Educational Games for Primary School Students
The book was inadvertently published with an incorrect version of an author’s name in Chapter 13. It has been corrected as “Braulio Murillo” in the corresponding chapter.
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Chapter and Conference Paper
A User-Centered Framework for the Design of Usable ATM Interfaces
Nowadays, the design of usable interfaces is a challenge for every software developer. Little or no consideration of the user-centered design guidelines make systems difficult to use, and the embedded systems ...
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Chapter and Conference Paper
A Systematic Literature Review of Usability Evaluation Guidelines on Mobile Educational Games for Primary School Students
Recently, mobile educational games became a trend for primary school students, because it makes children learn in an entertaining way, and since nowadays they spend more time with their mobile devices, especia...
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Chapter and Conference Paper
Web Accessibility Evaluation Methods: A Systematic Review
In this paper, we present the results of a systematic review involving the techniques or methods of web accessibility currently used, the domains that have been covered and the disabilities that were focused
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Chapter and Conference Paper
Usability and Playability Heuristics for Augmented Reality Video Games in Smartphones
Nowadays, Augmented reality technology is being used in many applications of the industry. This technology generates new user experiences by mixing elements of the real world with virtual objects. Its use in v...
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Chapter and Conference Paper
Develo** QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques
ATMs are widely used around the world, which leads to the development of new functionalities that need to consider usability
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Chapter and Conference Paper
Proposal of Usability Metrics to Evaluate E-commerce Websites
Usability form as an important aspect nowadays for software products, even more, when we talk about transactional websites. However, in the present, there are not enough metrics to help us measuring usability ...
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Chapter and Conference Paper
Usability in the Development of a Project Management Software Reinforced with Machine Learning
Software development stages can represent a challenge due to the increase of final user demands since it must comply with standards and metrics that assure the quality of the final product, especially when re...
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Chapter and Conference Paper
Methodologies for the Design of ATM Interfaces: A Systematic Review
Usability is nowadays an aspect that determines the success of any software product, and the embedded systems in the Automated Teller Machines (ATMs) are not the exception. This fact represents a challenge fo...
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Chapter and Conference Paper
Development and Validation of Usability Heuristics for Evaluation of Interfaces in ATMs
ATM systems are part of the devices that have more managed approach and facilitate the use of financial services for people. However, on occasions, displayed interfaces can be frustrating to use. Usability is ...
