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    Article

    Mining the change of customer behavior in dynamic markets

    Identification of changes in customer behavior is a major challenge that must be tackled in order to survive in a rapidly changing business environment. For example, because information technology has advanced...

    Cheng-Kui Huang, Ting-Yi Chang, Badri G. Narayanan in Information Technology and Management (2015)

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    Article

    New information search model for online reviews with the perspective of user requirements

    Many e-commerce websites currently provide online reviews to share e-shoppers’ experience with the products. To help e-shoppers obtaining information efficiently, these websites usually summarize product infor...

    Cheng-Hsiung Weng, Cheng-Kui Huang, Yen-Liang Chen… in Multimedia Tools and Applications (2023)