39 Result(s)
within
Conference Paper
Freddy Paz
Information Systems Applications (incl. Internet)
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Chapter and Conference Paper
Applying a New Questionnaire to Evaluate the Usability of Peruvian E-Government Websites
Usability has become an extremely relevant aspect that must be considered in the development of any software product. If usability is not considered, then there is a high probability that its users will reject...
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Chapter and Conference Paper
A Process to Support the Remote Tree Testing Technique for Evaluating the Information Architecture of User Interfaces in Software Projects
Nowadays, due to technological advancement, people are bound to use multiple digital tools and interact with them through a User Interface. For this reason, User Experience (UX) is one of the most important ke...
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Chapter and Conference Paper
Usability in Automated Teller Machines Interfaces: A Systematic Literature Review
Due to technological progress, financial institutions have included ATMs as one of their main channels as a way to decentralize their services. However, there is a gap between user expectations and their perce...
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Chapter and Conference Paper
Selection and Modeling of a Formal Heuristic Evaluation Process Through Comparative Analysis
Due to the importance of usability, multiple usability evaluation methods have been proposed that help Human-Computer Interaction (HCI) specialists determine whether the interfaces of a software product are us...
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Chapter and Conference Paper
Relations on Cultural Behavior and Technology Adoption: A Chilean Perspective
Digital transformation is the change associated with applying digital technologies in all aspects of human society. This need for digital transformation is beginning to be transversal for all industries, but e...
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Chapter and Conference Paper
Improving the Withdrawal Functionality on ATM Using a UCD Framework. A Case Study
Nowadays, the use of electronic payment methods has increased due to the COVID-19 pandemic. The use of cash has been limited to reduce interactions; however, in develo** countries, there is still a strong ne...
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Chapter and Conference Paper
A Systematic Review of User-Centered Design Techniques Applied to the Design of Mobile Application User Interfaces
Mobile Applications have become greatly important in current days, as they allow the execution of certain tasks in an efficient way. Furthermore, nowadays every person has a mobile phone which includes a huge ...
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Chapter and Conference Paper
Validation of a Questionnaire to Evaluate the Usability in the Peruvian Context
Usability is considered one of the most significant aspects to contemplate during the software development process. For this reason, it is necessary to have tools that allow development teams and specialists t...
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Chapter and Conference Paper
A Framework Based on UCD and Scrum for the Software Development Process
This paper proposes a framework that successfully includes UCD techniques and roles into Scrum. A systematic literature review was previously developed with the purpose of defining the most relevant methodolog...
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Chapter and Conference Paper
Accessibility Evaluation of E-Government Web Applications: A Systematic Review
For this study a systematic literature review was conducted in order to establish how accessibility evaluations of E-Government Web applications are performed. The search was carried out in two of the most rel...
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Chapter and Conference Paper
A Usability Evaluation Process Proposal for ATM Interfaces
Usability evaluations are relevant to know the Usability of a software product. However, it is becoming increasingly important to obtain quantitative information that can be measured, and therefore be compare...
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Chapter and Conference Paper
Usability Testing Experiment Applied to Redesign on Point-of-Sale Software Interfaces Using User-Centered-Design Approach
In this paper, we present a crossover experiment with a remote usability testing to validate a User Centered Design process applied to a point-of-sale user interfaces redesign, in which the original software p...
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Chapter and Conference Paper
Challenges and Opportunities on the Application of Heuristic Evaluations: A Systematic Literature Review
Heuristic evaluation belongs to the usability inspection methods and is considered one of the most popular methods since it allows to discover over 75% of the total usability problems involving only 3 to 5 usa...
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Chapter and Conference Paper
Web Analytics for User Experience: A Systematic Literature Review
User experience is an essential software quality concept for companies nowadays. Development teams attempt to guarantee that their digital products provide a satisfying experience. Likewise, several evaluation...
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Chapter and Conference Paper
Develo** and Validating a Set of Usability and Security Metrics for ATM Interfaces
In previous works, the authors evidenced the lack of specific metrics for UX improvement in the ATM domain, and the importance of the Usability and Security of ATM interfaces, principally because it is a chann...
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Chapter and Conference Paper
Challenges in Integrating SCRUM and the User-Centered Design Framework: A Systematic Review
This paper presents the results of a systematic review conducted in order to identify the challenges integrating user-centered design and Scrum, as well as the techniques and methodologies that would allow the...
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Chapter and Conference Paper
Correction to: A Systematic Literature Review of Usability Evaluation Guidelines on Mobile Educational Games for Primary School Students
The book was inadvertently published with an incorrect version of an author’s name in Chapter 13. It has been corrected as “Braulio Murillo” in the corresponding chapter.
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Chapter and Conference Paper
A User-Centered Framework for the Design of Usable ATM Interfaces
Nowadays, the design of usable interfaces is a challenge for every software developer. Little or no consideration of the user-centered design guidelines make systems difficult to use, and the embedded systems ...
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Chapter and Conference Paper
A Systematic Literature Review of Usability Evaluation Guidelines on Mobile Educational Games for Primary School Students
Recently, mobile educational games became a trend for primary school students, because it makes children learn in an entertaining way, and since nowadays they spend more time with their mobile devices, especia...
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Chapter and Conference Paper
Web Accessibility Evaluation Methods: A Systematic Review
In this paper, we present the results of a systematic review involving the techniques or methods of web accessibility currently used, the domains that have been covered and the disabilities that were focused
