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Chapter and Conference Paper
Experimental Case Study of New Usability Heuristics
A widely used method to measure the level of usability of software applications is the heuristic evaluation. In this method, specialists commonly use the Nielsen’s heuristics to assess the usability of a softw...
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Chapter and Conference Paper
Application of the Communicability Evaluation Method to Evaluate the User Interface Design: A Case Study in Web Domain
According to the Semiotic Engineering, the human-computer interaction is a way of communication between designers and users. The Communicability Evaluation Method (CEM) is a technique to assess this communicat...
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Chapter and Conference Paper
Improving the Usability in a Video Game Through Continuous Usability Evaluations
User experience in a software product - like a videogame - has a great impact on the success and acceptation of it. Players feel better when they can learn and understand easily the game’s goals and how to re...
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Chapter and Conference Paper
Develo** an ATM Interface Using User-Centered Design Techniques
ATM interfaces nowadays present serious issues in usability and accessibility, frustrating users’ interaction and leading them to make operational mistakes. For this reason, we present the development of graph...
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Chapter and Conference Paper
Usability Testing as a Complement of Heuristic Evaluation: A Case Study
The usability assessment of software systems is becoming more relevant, especially when it comes to web-based systems. A well-built and user-friendly website is capable of capturing a potential customer. Ther...
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Chapter and Conference Paper
Application of the Semiotic Inspection Method: A Case Study in Web Domain
This paper presents the results of a case study, in which the Semiotic Inspection Method (SIM) was applied to a transactional Web application of hotel reservations. The purpose of this assessment was to determ...
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Chapter and Conference Paper
A Systematic Review of User Experience Evaluation Methods in Information Driven Websites
Information driven websites main goal is to provide updated and relevant content to the user according to business goals. Website’s user experience evaluation differs from transactional web applications such a...
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Chapter and Conference Paper
Design Process of a Mobile Cloud Public Transport Application for Bus Passengers in Lima City
Deficient public transport affects life quality and the economic progress of modern cities. As it is difficult to improve public transport systems, in this paper we propose an application for bus passengers. T...
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Chapter and Conference Paper
Heuristic Evaluation and Usability Testing as Complementary Methods: A Case Study
Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined tec...
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Chapter and Conference Paper
Quantifying the Usability Through a Variant of the Traditional Heuristic Evaluation Process
Usability has become in an essential aspect for the success of E-Commerce applications, especially in the current context in which there is high competitiveness because of a large number of websites that are a...
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Chapter and Conference Paper
Application of Agile Development Methodology and User-Centered Design for the Interdisciplinary Project Zuku
The user-centered design allows the creative teams to focus on the real needs avoiding investing effort in features that will not add value to the product to be elaborated, this also reduces the rework that ma...
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Chapter and Conference Paper
Design of Graphical User Interfaces to Implement New Features in an ATM System of a Financial Bank
Actually, many bank customers would like to be able to perform various banking operations from an ATM in such a way that the entire process of long queues is avoided and the waiting time in the transaction pr...
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Chapter and Conference Paper
A Web System and Mobile App to Improve the Performance of the Usability Testing Based on Metrics of the ISO/IEC 9126 and Emocards
A method traditionally used to measure the usability level of software products is the well-known usability testing. In this method, people are employed as participants and usability experts commonly use usabi...
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Chapter and Conference Paper
A New Software Development Model: Innovation Through Mobile Application with UCD
Pursuit of innovation projects with the absent of a methodology to follow hampers the development of the software product as its complexity grows since the freedom of its own advancement is confused with the l...
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Chapter and Conference Paper
Correction to: A Systematic Literature Review of Usability Evaluation Guidelines on Mobile Educational Games for Primary School Students
The book was inadvertently published with an incorrect version of an author’s name in Chapter 13. It has been corrected as “Braulio Murillo” in the corresponding chapter.
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Chapter and Conference Paper
A User-Centered Framework for the Design of Usable ATM Interfaces
Nowadays, the design of usable interfaces is a challenge for every software developer. Little or no consideration of the user-centered design guidelines make systems difficult to use, and the embedded systems ...
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Chapter and Conference Paper
A Systematic Literature Review of Usability Evaluation Guidelines on Mobile Educational Games for Primary School Students
Recently, mobile educational games became a trend for primary school students, because it makes children learn in an entertaining way, and since nowadays they spend more time with their mobile devices, especia...
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Chapter and Conference Paper
Web Accessibility Evaluation Methods: A Systematic Review
In this paper, we present the results of a systematic review involving the techniques or methods of web accessibility currently used, the domains that have been covered and the disabilities that were focused
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Chapter and Conference Paper
Usability and Playability Heuristics for Augmented Reality Video Games in Smartphones
Nowadays, Augmented reality technology is being used in many applications of the industry. This technology generates new user experiences by mixing elements of the real world with virtual objects. Its use in v...
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Chapter and Conference Paper
Develo** QR Authentication and Fingerprint Record in an ATM Interface Using User-Centered Design Techniques
ATMs are widely used around the world, which leads to the development of new functionalities that need to consider usability